Sales Associate

tbooth wireless / la cabine t sans fil; Ottawa; On-site; CAD 45,000 - 70,000; Full time

Benefits offered by this job

Medical and dental benefits

Flexible scheduling

3 weeks vacation

RRSP matching

Employee discounts

Award-winning training

Career development

Job summary

GLENTEL Inc. is seeking a motivated store professional to deliver wireless and residential product solutions and provide outstanding customer service. The role requires staying informed on products, networks, promotions, and industry trends to guide customers to the best choice.

You’ll be responsible for achieving sales targets while fostering loyalty and delivering an exceptional in-store experience. Join a team that values diversity, inclusion, and growth, with flexible scheduling and

Qualifications

• 1–2 years of customer-facing experience.
• Strong communication and relationship skills.
• Willing to work evenings and weekends.

Responsibilities

• Deliver wireless and residential product solutions.
• Stay up-to-date on products, networks, promotions.
• Create an exceptional customer experience that earns loyalty.
• Achieve and exceed sales targets while adapting to business needs.
• Live the company values in daily work.

Skills

Retail

Sales

Customer service

Job description

Why You’ll Love Working Here

At tbooth wireless, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc.—a billion‑dollar company owned by Bell and Rogers— we’re the go‑to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people‑first environment where opportunity and growth are always within reach!

What We Offer

• Annual Earnings: Typically ranging from $45,000 to $70,000+, including hourly rate plus uncapped commissions (the lower end reflects new team members during their learning period, while experienced associates have earned significantly more).
• New: Maternity Leave Top‑Up Program—additional financial support to help you focus on your growing family.
• Well‑Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
• Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more.
• Support: Award‑winning training, tools, resources, and coaching needed to help you succeed.
• Career Opportunities: Industry‑leading development programs— we promote our managers from within!
• Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.

Who You Are

• Customer‑focused: Passion for finding the right solutions for customers.
• Connector: Skilled at building relationships with effective communication.
• Tech‑Savvy: Comfortable using technology and social media, and interested in the wireless industry.
• Goal‑Driven: Motivated to learn, grow, and achieve targets in a performance‑driven environment.
• Flexible: Strong work ethic and ability to adapt in a fast‑paced, ever‑changing industry.
• Team‑Player: Collaborate, share knowledge, support peers, and enjoy friendly competition.
• Dependable & Experienced: Availability for full‑time work, including evenings and weekends, with 1–2 years of proven success in customer‑facing roles.

What You Will Do

• Deliver Solutions: Provide personalized support that helps customers find the right wireless and residential products and services.
• Be the Expert: Complete training and stay up‑to‑date on products, networks, promotions, and industry trends so customers can count on you for the latest knowledge.
• Create Experience: Turn every interaction into an exceptional experience that earns customer loyalty, repeat business, and referrals.
• Drive Results: Achieve and exceed sales targets while staying adaptable to business needs and contributing to the success of your store and district.
• Live our Values: Demonstrate trust, respect, ownership, passion, humility, and integrity in everything you do.

Skills

• Retail
• Sales
• Customer service

GLENTEL is an equal‑opportunity employer and we are committed to creating a diverse and inclusive environment. We encourage our employees to participate in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE we celebrate differences and we invite you to be a part of our team.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans‑fil and SANS‑FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.