Sales Keyholder: Lead, Coach & Drive Store Sales

Under Armour, Inc; Kitchener; On-site; CAD 28,000 - 31,000; Part time

Benefits offered by this job

Contests and prizes

Work-Life Assistance Program

Team energy and collaboration

Professional development opportunities

Job summary

Under Armour in Canada is hiring a part-time Sales Keyholder to support store leaders, drive sales, coach teammates and maintain high energy on each shift. This role provides hands-on leadership, delivering exceptional customer service and guiding a small team across daily operations.

The Sales Keyholder will lead the selling culture, manage floor standards, and assist in driving KPIs. The position requires flexibility for evenings, weekends, and holidays and a 18+ year old applicant with retail

Qualifications

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Local language fluency required; basic English is a plus
• Available to work a flexible schedule; including evenings, weekends, and holidays
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
• Comfortable with or willingness to learn technology (hand-held and mobile devices)
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Responsibilities

• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and model the brand’s Athlete service standards
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; adjust schedules to meet business needs
• Build Athlete loyalty through in-store experience using available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Job description

Under Armour in Canada is hiring a part-time Sales Keyholder to support store leaders, drive sales, coach teammates and maintain high energy on each shift. This role provides hands-on leadership, delivering exceptional customer service and guiding a small team across daily operations.

The Sales Keyholder will lead the selling culture, manage floor standards, and assist in driving KPIs. The position requires flexibility for evenings, weekends, and holidays and a 18+ year old applicant with retail