Sales Keyholder, PT, Montreal Premium Outlet

Under Armour; Mirabel; Sur place; CAD 27 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Generous employee discount

Special contests with prizes

Work-Life Assistance Program

Professional development and careerAdv

Résumé du poste

Under Armour in Mirabel, QC is seeking a Sales Keyholder who acts as a right hand to store leaders, driving sales, coaching teammates, and keeping energy high across each shift. You will lead a selling culture, provide in-depth product knowledge, manage loss prevention, and ensure the store is neat, stocked, and open/closed as needed, while delivering exceptional customer service.

This part-time role requires 18+, high school or equivalent, 1+ year retail experience, flexible availability, and

Qualifications

• At least 18 years old.
• Local language fluency; basic English is a plus.
• Available to work a flexible schedule including evenings, weekends and holidays.
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety.
• Advanced selling experience and comprehensive industry understanding.
• Able to stand, bend, reach, climb and lift up to 25 lbs.

Responsabilités

• Drive sales and coach teammates.
• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Keep the store neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support in driving sales and KPI targets.
• Act as the leader on duty and model Athlete service standards.
• Provide in-depth information on a wide portfolio of products.
• Partner with leadership on merchandise standards and floor sets.
• Evaluate store sales and payroll goals and adjust schedules.

Connaissances

Customer service

Communication

Leadership potential

Sales experience

Flexibility

Formation

High school diploma or equivalent

Description du poste

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Purpose of Role

Step up. Lead the floor

As a Sales Keyholder, you're the right hand to our store leaders - driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count.

Your Impact

We Count On Our Sales Keyholders To

• Ensure all teammates provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Requirements

To be considered for this role, you must meet these minimum requirements:

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Local language fluency required; basic English is a plus
• Available to work a flexible schedule; including evenings, weekends, and holidays
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Benefits & Perks

Perks & benefits our Part-Time Associates receive:

• Generous employee discount
• Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• High-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement

$19.25 - $23.83

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].