Overview
Under the direction of the Sr. Customer Business Development Manager, this role is responsible for providing ongoing and ad hoc analytical support for Walmart sales and inventory to achieve business objectives and meet account needs. The position partners closely with internal sales and marketing teams as well as Walmart’s replenishment team to identify and maximize opportunities across in-store and online channels.
Responsibilities
- Provide ongoing analytical support to maximize in-store performance, including merchandising and financial analysis, pricing analysis, POS and GSV evaluation, channel strategy refinement, and go-to-market planning for NPD.
- Optimize promotional bundles and recommend actions aligned with category growth principles and shopper behavior.
- Establish and maintain weekly/monthly reporting cadence (POS, Scintilla, Retail Link) to deliver insights for internal and external meetings, including performance, promotional, and category context.
- Deliver competitive analysis using Scintilla (share, price gaps, on‑shelf availability vs. competitors).
- Conduct quantitative and qualitative analyses across business channels, product segments, competitors, and consumers to support strategic retail planning and execution.
- Perform ad‑hoc analysis to address specific business needs and provide data‑driven solutions.
- Analyze MDF trade spend and loyalty programs to measure efficiency and ROI.
- Size NPD opportunities using internal and external benchmarks.
- Stay current on industry and market trends to provide accurate context and market insights.
- Contribute to Walmart financial deduction reconciliation by streamlining processes through automation.
Relationship Management – Walmart Replenishment Team
- Develop weekly cadence with Walmart replenishment team to positively impact gross sales volume.
- Conduct monthly/quarterly meetings with Walmart replenishment team.
- Develop reporting to monitor and maintain Walmart Store‑level inventory health, ensuring strong in‑stock levels.
- Support customer logistics team as needed to ensure timely and accurate order flow.
- Troubleshoot fulfillment issues and rectify replenishment issues.
- Support longer‑term planning of rollbacks and planned activations by ensuring adequate inventory on hand.
- Work with demand planning internally to help forecast pipe & replenishment forecasts for NPD items as well as promotional forecasts.
- Oversee display/secondary placement process from start to finish to ensure sell‑through & productivity.
Qualifications
- Bachelor’s degree in Business, Supply Chain, Finance or related field.
- Minimum 5 years related Walmart business experience in sales analysis, inventory planning, demand planning in CPG.
- Background in cosmetics or other SKU‑intensive category preferred.
- CPFR background preferred.
- Advanced experience in Microsoft systems (Excel, Word & PowerPoint).
- Advanced experience in Retail Link and Scintilla.
- High proficiency with various software products and aptitude to learn new applications.
- Self‑starter, highly resourceful, requires little oversight.
- Positive, can‑do attitude, not easily frustrated during times of ambiguity and change.
- Proven ability to gather, analyze, summarize and present data, information and conclusions.
- Demonstrated ability to be proactive and anticipate job requirements; takes ownership to resolve issues.
- Demonstrated understanding of consumer/shopper behavior.
- Demonstrated knowledge of key customers, systems and retail strategies.
- Proven ability to plan and execute projects on time while juggling multiple priorities.
- Strong drive for accuracy and flawless execution; high level of attention to detail and process orientation.
- Strong written and verbal communication skills.
- Ability to think strategically.
- Highly collaborative with proven ability to work effectively in a team environment with cross‑functional stakeholders.
- Entrepreneurial spirit with passion for creative thinking.
Key Interfaces
- Customer Business Development
- Customer Logistics & Supply Chain (internal & external)
- Marketing
- Customer Teams (occasionally)
Benefits
Employees (and their families) are eligible for medical, dental, and vision benefits. Co‑paid basic life insurance and short‑term disability insurance are provided. Additional benefits include long‑term disability, healthcare spending accounts, Employee and Family Assistance Program, Health & Fitness Reimbursement, and Registered Retirement Savings Plan (RRSP) and Registered Pension Plan (RPP). Vacation: 3 weeks pro‑rated for the first year of employment with 12 paid holidays. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. No sponsorship for employment visas; candidates must be legally authorized to work in Canada.