Sales Force Analytics Specialist - Mississauga or Montreal

GlaxoSmithKline; Mississauga; Hybrid; CAD 94,000 - 144,000; Full time

Job summary

GlaxoSmithKline seeks a Sales Force Effectiveness Specialist to join our team. This hybrid role requires 2-3 days in-office at Mississauga or Montreal and reports to the Sales Force Effectiveness Manager.

You will translate data into actionable insights, design territory models and segmentation, and collaborate with commercial, analytics and digital teams to optimize sales resources and drive performance. Canada-based with regular in-office and remote work.

Qualifications

• Bachelor’s degree in business, data science, life sciences, economics, or related field.
• 3+ years of experience in sales analytics, sales operations, commercial analytics, or similar roles.
• Strong analytical skills with experience working with sales, CRM and market data to generate clear, actionable insights.
• Strong proficiency in advanced Excel and experience with visualization tools such as Power BI, Qlik or Tableau.
• Experience working with CRM or sales activity data and integrating external market datasets.
• Ability to translate complex data into simple narratives and recommendations for sales leaders and cross-functional stakeholders.
• Proven track record of managing multiple priorities, working to tight timelines and collaborating effectively across functions and levels.
• Comfortable working in a hybrid model, based in Canada with regular office and remote work.

Responsibilities

• Partnering with key stakeholders to define segmentation and targeting strategies, including supporting territory design and balancing.
• Collaborating with Commercial teams to define target lists, call frequencies and promotional focus across brands and indications.
• Collaborating with internal stakeholders to establish regional and territory-level SFI targets aligned to global policies and local business objectives.
• Partnering with internal stakeholders to design, test, implement and maintain reports and dashboards that enable Commercial teams to monitor performance against established KPIs.
• Leading ad hoc analyses to answer priority business questions and provide clear, actionable recommendations.
• Leading territory alignment and optimization projects to ensure sales resources match customer opportunity.
• Partnering with Commercial, Digital and Business Intelligence teams to translate data into clear, actionable recommendations.
• Managing external data sources and vendor relationships to ensure timely and accurate inputs for sales analytics.

Skills

Business Acumen

Data to Insights

Digital Literacy

Influencing Without Authority

Problem Solving

Project Management

Sales Performance

Scientific Literacy

Education

Bachelor’s degree in business, data science, life sciences, economics, or related field

Tools

Power BI

Qlik

Tableau

CRM platforms (Veeva/Salesforce)

Job description

Are you ready to make a meaningful impact on patient health while driving sales effectiveness and data-informed decision making? GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on people's health. Our strategy is to prevent and treat disease with specialty medicines, vaccines and general medicines. We combine the science of the immune system with advanced technologies, enhanced by targeted business development and world-class partnerships, to develop new medicines and vaccines that can help transform people's lives.

Job Purpose

GSK is looking to hire a Sales Force Effectiveness Specialist to join our team. This role is a hybrid role that requires 2-3 days in-office at either our Mississauga or Montreal locations and reports to the Sales Force Effectiveness Manager. As a Sales Force Effectiveness Specialist, you will use data and insight to help our sales teams engage customers more effectively. You will work closely with commercial leaders, sales, analytics and digital teams to design and deliver territory models, customer segmentation and engagement plans that support measurable business outcomes. You will translate complex data into clear, actionable recommendations and help GSK optimize sales resources, improve customer reach and support informed commercial decision‑making. We value clear thinking, practical problem solving and a collaborative approach. Join us to grow your skills, make a real impact, and help GSK unite science, technology and talent to get ahead of disease together.

Your Responsibilities

• Partnering with key stakeholders to define segmentation and targeting strategies, including supporting territory design and balancing.
• Collaborating with Commercial teams to define target lists, call frequencies and promotional focus across brands and indications.
• Collaborating with internal stakeholders to establish regional and territory-level SFI targets aligned to global policies and local business objectives.
• Partnering with internal stakeholders to design, test, implement and maintain reports and dashboards that enable Commercial teams to monitor performance against established KPIs.
• Leading ad hoc analyses to answer priority business questions and provide clear, actionable recommendations.
• Leading territory alignment and optimization projects to ensure sales resources match customer opportunity.
• Partnering with Commercial, Digital and Business Intelligence teams to translate data into clear, actionable recommendations.
• Managing external data sources and vendor relationships to ensure timely and accurate inputs for sales analytics.

Basic Qualifications

• Bachelor’s degree in business, data science, life sciences, economics, or a related field.
• 3+ years of experience in sales analytics, sales operations, commercial analytics, or similar roles.
• Strong analytical skills with experience working with sales, CRM and market data to generate clear, actionable insights.
• Strong proficiency in advanced Excel and experience with visualization tools such as Power BI, Qlik or Tableau.
• Experience working with CRM or sales activity data and integrating external market datasets.
• Ability to translate complex data into simple narratives and recommendations for sales leaders and cross-functional stakeholders.
• Proven track record of managing multiple priorities, working to tight timelines and collaborating effectively across functions and levels.
• Comfortable working in a hybrid model, based in Canada with regular office and remote work.

Preferred Qualifications

• Advanced degree, such as an MBA or MSc, or relevant professional certification.
• Experience in the pharmaceutical or healthcare sector, including familiarity with field operations.
• Practical experience with territory design tools or mapping software.
• Hands-on experience with SQL, Python or R for data manipulation and modelling.
• Experience with CRM platforms such as Veeva or Salesforce.
• Strong stakeholder engagement skills and experience working across a matrix organisation.

GSK uses artificial intelligence (AI) tools as part of the recruitment process to assist in screening and assessing applicants. Final hiring decisions are made by hiring managers, with support from recruiters. This advertisement relates to a current vacancy.

Skills

Business Acumen, Data to Insights, Digital Literacy, Influencing Without Authority, Problem Solving, Project Management, Sales Performance, Scientific Literacy.

Salary

In compliance with Ontario's provincial pay transparency legislation, this job posting includes a salary range to support equitable and informed hiring practices. The annual compensation for this role is CAD94,000 to CAD144,000 , determined based on experience, qualifications, and internal equity. GSK is dedicated to promoting transparency and fairness throughout our recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process.

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at [e-mail].

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

We are a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.