Sales Engineering, Senior Manager

LotusFlare, Inc; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

An innovative company is seeking a Senior Manager of Sales Engineering to lead technical sales efforts across the Americas. This role involves working closely with communication service providers to deliver tailored solutions in digital BSS, ensuring customer satisfaction and driving sales strategy. The ideal candidate will have extensive experience in telecom IT systems, a strong technical background, and excellent communication skills. Join a forward-thinking team that values purposeful work and offers opportunities for growth, while simplifying technology to enhance customer experiences.

Benefits

Competitive Salary

Paid Lunch

Annual Bonus

Training and Workshops

Flexible Working Hours

Qualifications

• 10+ years in BSS supporting technical sales to VP-level telecom executives.
• Strong technical background in selling BSS and software solutions.

Responsibilities

• Lead technical sales efforts across the Americas.
• Support digital BSS sales activities, including qualifying prospects.

Skills

Technical Sales

BSS Knowledge

Telecom IT Systems

Presentation Skills

Communication Skills

AWS Familiarity

Digital Savvy

Tools

AWS

Job description

LotusFlare is a provider of cloud-native SaaS products based in Silicon Valley. Founded by the team behind Facebook's growth to over one billion users, LotusFlare aims to make affordable mobile communications accessible worldwide.

Our focus is on designing and evolving a digital commerce and monetization platform that benefits enterprises. Our platform, Digital Network Operator (DNO) Cloud, is licensed to telecom providers and serves millions globally. We also developed Nomad, an eSIM travel product offering high-speed, affordable data in over 190 countries, available on iOS, Android, and via getnomad.app.

Job Description:

We seek a Senior Manager of Sales Engineering to sell to product and technical teams at communication service providers (CSPs), with experience in digital BSS. The role involves becoming a trusted technical advisor. This position is based in Toronto, Canada.

Responsibilities:

• Lead technical sales efforts across the Americas
• Support digital BSS sales activities, including qualifying prospects, preparing proposals, and responding to RFPs/RFIs
• Build relationships with telecom technical, BSS, IT, and engineering leaders
• Drive technical sales strategy for DNO offerings (billing, charging, eSIM)
• Create reusable solution frameworks and reference architectures for Tier 1 and Tier 2 operators
• Coordinate with product and engineering teams to align roadmaps and messaging
• Work independently with minimal supervision
• Assist with onboarding customers after deal closure and hand over to account management and delivery teams
• Conduct demos, PoCs, and technical workshops tailored to clients
• Generate customer references and case studies
• Collaborate with marketing, product management, account management, and technical teams

Requirements:

• 10+ years in BSS supporting technical sales to VP-level telecom executives
• Strong technical background in selling BSS and software solutions
• Deep understanding of mobile and broadband telecom IT and digital systems
• Experience with ordering, activation, fulfillment, charging, billing, catalog, and eSIM products
• Familiarity with AWS and public cloud infrastructure
• Proven ability to deliver plans in fast-paced, multi-disciplinary environments
• Experience leading demos, PoCs, and sandbox environments
• Knowledge of telecom standards like TMForum, Camara, GSMA
• Excellent presentation and communication skills
• Digital savvy, open to new technologies
• Strong English communication skills
• Flexibility to work in global time zones and travel as needed
• Availability to work in LotusFlare’s Toronto office most days

Benefits:

• Competitive salary
• Paid lunch
• Annual bonus
• Training and workshops
• Flexible working hours

About us:

At LotusFlare, we value purposeful work and growth opportunities. Our mission is to simplify technology, creating better customer experiences. Our DNO Cloud empowers telecom providers to innovate, reduce costs, monetize assets, and engage customers digitally. Headquartered in Santa Clara, with offices worldwide, we serve leading telecom clients globally.

Website: www.lotusflare.com

LinkedIn: https://www.linkedin.com/company/lotusflare

Instagram: https://www.instagram.com/lifeatlotusflare/

Twitter: https://twitter.com/lotus_flare

If you need disability accommodations during recruitment, please contact HR promptly.