Sales Engineering, Senior Manager

LotusFlare, Inc; Toronto; On-site; CAD 80,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Senior Manager of Sales Engineering, where you will leverage your extensive experience in technical sales to support communications service providers. This pivotal role focuses on digital BSS solutions, allowing you to become a trusted advisor to clients while driving innovative strategies for DNO offerings. Collaborate with cross-functional teams to ensure customer satisfaction and success. If you're ready to make an impact in the telecom industry and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Competitive salary package

Paid lunch

Yearly bonus

Training and workshops

Flexible working hours

Qualifications

• 10+ years in technical sales focused on BSS for telecom executives.
• Strong background in telecom IT and digital systems.

Responsibilities

• Lead technical sales strategy for DNO offerings.
• Develop relationships with telecom BSS and IT leaders.
• Provide demos and technical workshops tailored to customers.

Skills

Technical Sales

BSS Solutions

Telecom IT Systems

Presentation Skills

Communication Skills

Digital Savvy

Tools

AWS

Job description

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was established to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator (DNO) Cloud, is licensed to telecommunications service providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Description:

As a Senior Manager of Sales Engineering, you will be responsible for selling into product and technical teams at communications service providers (CSPs), with a focus on digital BSS experience. Your goal is to become a trusted technical advisor to our customers. This role is based in Toronto, Canada.

Responsibilities:

• Provide technical and solution leadership in all technical sales in the Americas.
• Support digital BSS-focused sales activities, including qualifying prospects, preparing proposals, and responding to RFPs and RFIs.
• Develop and maintain relationships with technical, BSS, IT, and engineering leaders in the telecom domain.
• Own and drive the technical sales strategy for DNO offerings (billing, charging, eSIM, etc.).
• Develop reusable solution frameworks and reference architectures for Tier 1 and Tier 2 operators.
• Collaborate with Product and Engineering teams to align roadmaps and technical messaging with market needs.
• Work independently and proactively with minimal supervision.
• Assist in onboarding customers post-deal and coordinate hand-over to account management and delivery teams.
• Provide demos, PoCs, and technical workshops tailored to customer needs.
• Drive customer satisfaction, references, and case studies.
• Work cross-functionally with Marketing, Product Management, Account Management, and technical colleagues.

Requirements:

• At least 10 years of experience supporting technical sales in BSS to VP-level telecom executives.
• Strong technical background in BSS solutions and software sales.
• Excellent understanding of mobile and broadband telecom IT and digital systems.
• Experience with ordering, activation, fulfillment, charging, billing, catalog, and eSIM products.
• Familiarity with public cloud infrastructure, including AWS.
• Experience delivering plans in fast-paced, multi-disciplinary, ambiguous environments.
• Proven ability to lead demos, PoCs, and sandbox environments.
• Knowledge of telecom standards like TMForum, Camara, and GSMA.
• Excellent presentation and communication skills.
• Digital savvy, open to new digital technologies and trends.
• Fluent in English, both written and verbal.
• Flexible to work across global time zones; some travel required.
• Ability to work in LotusFlare’s Toronto office most days.

Benefits:

• Competitive salary package.
• Paid lunch.
• Yearly bonus.
• Training and workshops.
• Flexible working hours.