Sales Engineer - Process Industries

Spirax-Sarco Engineering; Ontario; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Sales Engineer to drive growth in the Process Industries sector. This role offers the opportunity to engage with customers, identify their needs, and provide tailored solutions. You'll manage the entire sales process, from lead generation to closing deals, while ensuring customer satisfaction and brand loyalty. The ideal candidate will have a strong technical background, exceptional communication skills, and a proven track record in consultative sales. Join a forward-thinking company that values diversity and inclusion, and enjoy a supportive work environment with opportunities for professional growth.

Benefits

Competitive Salary

Flexible Working Arrangements

Generous Holiday Allowance

Paid Volunteering Leave

Comprehensive Private Healthcare

Enhanced Retirement Plan

Life Assurance

Gender-neutral Parental Leave

Extra Paid Caregiver Leave

Menopause-friendly Workplace Principles

Qualifications

• 5+ years of direct outside sales experience in Ontario is mandatory.
• Proven track record in selling premium products.

Responsibilities

• Identify customer requirements and establish strong relationships.
• Prospect new business while maintaining the current customer base.

Skills

Consultative Sales Process

Customer Relationship Management

Communication Skills

Interpersonal Skills

Market Intelligence

Education

Degree/Diploma in STEM

Tools

Microsoft Office Suite

CRM Software

Job description

Job Title: Sales Engineer - Process Industries
Location: Greater Toronto Area, Ontario, Canada
Location Type: Remote
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This role will focus on:

Based in the Greater Toronto Area and responsible for developing and supporting the Process Industries sector in Ontario, Canada. The Sales Engineer's role is to serve our customers and prospects by identifying their needs and applying Watson-Marlow Fluid Technology Solutions products to assist them in making process improvements. The position is accountable for the entire sales process from lead generation through close while conducting business in accordance with WMFTS's core values. The Sales Engineer will leverage their technical background and experience to influence the customer throughout the sales process. Travel throughout Ontario is required for this role.

Job Responsibilities

• Identify current and future customer requirements by establishing relationships with prospects, customers, and other influencers.
• Sustain relationships to ensure strong customer satisfaction and WMFTS brand loyalty.
• Offer tailored fluid handling solutions through a consultative sales approach.
• Prospect new business while maintaining current customer base by organizing sales calls using effective time management.
• Effectively communicate the value proposition of the full range of WMFTS product brands to the Industrial sector.
• Work with the Sales Manager to establish targets and develop sales strategies that are in line with the WMFTS group strategy for growth.
• Monitor and advance the project pipeline, from initial design phase to production, ensuring all inquiries are followed up in a timely manner.
• Act as Project leader to manage all aspects of a customer's experience with WMFTS.
• Administer & maintain accurate records on CRM system. Follow up on all leads in a timely manner.
• Provide market intelligence, competitor, and industry trends to management to contribute to accurate reporting and forecasting.
• Establish relationships with engineering firms in your assigned territory to provide support and encourage WMFTS product specification on all future projects.
• Work with trade show and exhibition visitors to determine their needs and then present WMFTS value proposition to meet their needs.
• Conduct lunch & learns and other events at customer sites to better educate the market on the value of the entire WMFTS product portfolio.
• Contribute to the honing of our marketing message, operational improvement, and new product development through voice of customer feedback and ongoing communication of successes, failures, and opportunities within the territory.

This is what you’ll need to be successful in this role

• Degree/diploma in a STEM field with 5 years + direct outside sales experience in Ontario mandatory.
• Have a proven track record of selling premium products using a consultative sales process.
• Experience selling into the Industrial sector with an emphasis on Consulting Engineers/OEM’s/Integrators/High value end users.
• Exceptional oral and written English language communication skills required to communicate with internal and external contacts.
• Excellent interpersonal skills and high professionalism.
• Proficient in Windows applications and Microsoft Office programs such as MS Word, Excel, Outlook, PowerPoint.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Comprehensive private healthcare
• An enhanced retirement plan
• Life assurance
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include:

• Gender-neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
• Menopause-friendly workplace principles and more.

Learn more at Our Inclusion Commitments.

Equal Opportunity Employer
Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Company Overview
At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.