Sales Director

People First Solutions; Kelowna; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Director to lead their sales team in Kelowna. This role involves developing and executing sales strategies, nurturing customer relationships, and driving revenue growth. The ideal candidate will have a strong background in IT sales, particularly within managed service providers, and a passion for delivering exceptional customer service. Join a forward-thinking organization that values transparency and collaboration, and where your contributions will directly impact the success of the business. If you're a motivated leader ready to take on a challenging and rewarding position, we want to hear from you!

Qualifications

• 7+ years of experience in sales, especially with small and medium businesses.
• Proven ability to build trusted client partnerships and grow sales pipelines.

Responsibilities

• Lead the sales team and implement sales strategies to achieve revenue goals.
• Nurture customer relationships and identify new sales opportunities.

Skills

Sales Leadership

Customer Relationship Management

Technical Sales Skills

Communication Skills

Organizational Skills

Sales Forecasting

Education

Bachelor's Degree

Tools

CRM Software

ERP Systems

Microsoft Excel

Job description

Sales Director in Kelowna B.C.

Status: Active

Northern Computer provides Managed IT solutions, Cybersecurity, and IT consulting across Western Canada. By providing reliable and innovative technology solutions, Northern Computer empowers businesses and organizations to grow and thrive in the digital world. Committed to building long-term partnerships based on trust and transparency, Northern Computer ensures customer success within small and medium businesses, local governments, and not-for-profit organizations.

Northern Computer is searching for a Sales Director who is a proven sales leader with a track record for putting the customer first

The Role

Reporting to the General Manager, the Sales Director is accountable for leading the sales team and implementing the sales strategy to achieve revenue goals. This individual will nurture and grow existing customer relationships, identify new sales opportunities, and understand what it takes to be successful within a complex sales cycle with multiple stakeholders. The Sales Director will have a proven track record working within an MSP, selling IT and cybersecurity services to businesses and organizations.

1. Work with GM and the team to execute tactics and processes required to deliver on the sales strategy.
2. Foster a sales culture that values transparency, accountability, and excellence, continually searching for new opportunities.
3. Build relationships with key customers, make customer-centric decisions ensuring customer service and satisfaction drive every decision.
4. Utilize above-average interpersonal skills, build consensus between sales and service teams, encourage collaboration to determine the best course of action for the customer.
5. Maintain consistent interaction with the team, evaluate ongoing employee performance, and coordinate annual review and appraisal programs.
6. Provide coaching and training to employees when needed, understand people below the surface.
7. Set expectations for the sales team and gain buy-in for continually improving systems and processes, demonstrate ability to get things done in order of priority.
8. Champion an ERP that contributes to a collaborative working environment and culture.
9. Re-establish quarterly business reviews with customers, aligning senior management around the initiatives.
10. Continue to build a culture where continuous improvement is encouraged.

The Requirements

• 7+ years of hands-on experience proactively growing sales, building relationships with small and medium businesses, professional services, local government, or not-for-profit organizations. Experience working within an MSP is preferred.
• Proven sales ability with strong technical skills; experience with IT tech stacks is an asset.
• A passionate sales leader who is a team player and able to establish a value proposition and convey excitement about the company.
• Has experience building key relationships into trusted client partnerships, strategically growing sales teams and sales pipelines.
• Thrives within a dynamic entrepreneurial environment, wears multiple hats, has exceptional communication and organizational skills.
• A hands-on doer with a proven track record working within complex sales cycles, knows what it takes to finesse multiple stakeholders to engage and purchase.
• Naturally curious, able to see outside the box, identify gaps in the market, and initiate potential new opportunities.
• Experience achieving quarterly sales targets, forecasting, reporting, KPIs, and basing decisions on metrics.
• Thrives within a dynamic entrepreneurial culture where change is constant, a continuous learner who strives for consistent improvement.
• A natural collaborator who is outgoing and demonstrates energy and a sense of urgency when fulfilling day-to-day responsibilities.
• Has experience utilizing a CRM within an ERP and has advanced Excel skills.

Our goal at People First Solutions is to hire top performers for our clients. To this end, our selection process is thorough, enabling us to collect very detailed information. We base our selection process on Topgrading, a proven method that allows our clients to effectively match top-performing candidates to key leadership roles. We also integrate TalentSorter, a behavioral science-based assessment tool to help companies hire for ‘fit.’

If you possess the fundamental skills, experience, and education required to be successful in this role, we invite you to provide a cover letter and résumé in PDF, in confidence, to either Bob Murray or Adrienne Giffen.

Bob Murray – [e-mail] – 604.803.4377

Adrienne Giffen – [e-mail] – 604.209.8023

We thank all applicants for their interest in this role.