Sales Development Representative (Scientific Sales)

Nicoya; Kitchener; On-site; CAD 50,000 - 75,000; Full time

Job summary

Nicoya is seeking a motivated professional to support regional sales efforts for its biosensor and bio-characterization technologies in Kitchener, Ontario. You will work closely with Account Executives and Field Application Scientists to identify prospects, perform outreach, and qualify leads, while learning sales best practices in a fast-paced biotech environment.

The role emphasizes science aptitude, communication, and a willingness to travel to events and conferences to build customer

Qualifications

• 1–3 years in sales or customer service in a tech/biotech context.
• Experience selling to academic or research labs.
• Bachelor's/College degree in science or related field required.

Responsibilities

• Partner with Account Executives and Field Application Scientists to support regional sales goals.
• Support Marketing demand gen initiatives such as events and NPI prospecting.
• Identify and research new prospects using tools like LinkedIn, SciLeads, Clay, and CRM reports.
• Conduct outreach via email and phone to initiate conversations with scientists and decision-makers.
• Qualify inbound leads and schedule discovery calls or demos with the sales team.
• Understand prospects’ research goals and how Nicoya’s products can support their work.
• Maintain accurate records and contact details in our CRM (Salesforce preferred).
• Experiment with and optimize outbound messaging and outreach tactics.
• Track and report on key prospecting KPIs and campaign results.

Skills

Resourceful

Self-motivated

Communication skills

Team player

CRM experience

Scientific background

Education

College Diploma or Undergraduate Degree in Science

Tools

LinkedIn

SciLeads

Clay

Salesforce

Job description

Job Type: Full-time

Location: Kitchener, Ontario

Experience: Ideally 1-3 years

Education: College Diploma or Undergraduate Degree in Science

About the Job

Nicoya is seeking a resourceful, metrics-driven, and coachable individual who is eager to grow and make an impact in a fast-paced biotech company. This role reports directly to the Marketing department but plays a critical role in supporting the Sales Team in sales prospecting initiatives. You’ll be on the front lines of identifying and qualifying potential customers for our breakthrough biosensor and biological characterization technologies.

We’re looking for someone with a strong science aptitude, a hunger to learn, and the drive to contribute to our growing commercial team. If you thrive on challenges, are eager to build a career in scientific sales, and love learning about the current research in human health, we want to hear from you.

Who you are:

• Resourceful, self-starting, and able to seek out new opportunities
• Hungry and eager to grow in your role and learn from your teammates
• Metrics- and goal-oriented with a strong desire to deliver results and meet targets
• Passionate about exploring new scientific research and enabling breakthrough discoveries
• A strong communicator who thrives in a team environment

Responsibilities:

• Partner with Account Executives and Field Application Scientists to support regional sales goals
• Support Marketing demand gen initiatives such as events and NPI prospecting
• Identify and research new prospects using tools like LinkedIn, SciLeads, Clay, and CRM reports
• Conduct outreach via email and phone call to initiate conversations with scientists and decision-makers
• Qualify inbound leads and schedule discovery calls or demos with the sales team
• Understand our prospects’ research goals and how Nicoya’s and Applied Photophysics' product portfolios can support their work
• Maintain accurate records and contact details in our CRM (Salesforce preferred)
• Experiment with and optimize outbound messaging and outreach tactics
• Track and report on key prospecting KPIs and campaign results

Our Ideal Candidate Has:

• Combined science and business background and 1-3 years of experience in a sales or customer service role.
• Experience selling a technical, scientific piece of equipment to academic labs, government labs, and businesses, but candidates with all levels of experience will be considered.
• Excellent communication and relationship-building skills
• Science background (biotech, life sciences, chemistry, materials science, etc.)
• Experience in a customer-facing or sales role is a plus, but not required
• Eager to learn sales best practices and scientific applications of our technology
• Previous experience with CRM platforms (Salesforce preferred)
• Thrives in a fast-paced, team-oriented startup environment
• The desire to travel and be customer-facing at events and conferences

About Us

We help scientists and teams turn complex science into actionable insight. Nicoya’s platforms support scientists across discovery, characterization, and quality — helping teams generate reliable, reproducible biophysical insight where it matters most. From nanotechnology to microfluidics, our technologies are built on decades of invention and purposeful growth. Scientists trust us because we pair brilliant engineering with dedicated customer support, ensuring reliable data, intuitive tools, and success at every step.

Nicoya is an inclusive and equal opportunity employer. If you require accommodation to participate in the recruitment process, please let us know. We will accommodate your needs as required under applicable legislation. Information related to accommodation requirements will be addressed confidentially.