Sales Development Representative

Clio; Vancouver; Hybrid; CAD 47,250 - 57,750; Full time

Benefits offered by this job

Top-tier health benefits

Flexible time off policy

RRSP matching and RESP contribution

$2000 annual counseling benefit

Clioversary recognition program

Job summary

Clio is looking for a Sales Development Representative in Vancouver to drive interest in their legal technology offerings. The ideal candidate will have 1-2 years of sales experience, particularly in cold-calling, and possess a competitive mindset.

The role includes engaging prospective clients, managing a high volume of calls, and collaborating with Account Executives, alongside comprehensive benefits including a competitive salary, hybrid work model, and generous time off.

Qualifications

• 1–2 years of sales experience or transferable experience.
• Demonstrate a keen interest in improving skills using AI.

Responsibilities

• Consult with prospective clients about Clio's products.
• Create awareness and boost interest in Clio's offerings.
• Call volumes of 50–70 per day.
• Document all sales activities in Salesforce.

Skills

Sales experience

Cold-calling

Knowledge of cloud technology

Competitive mindset

Continuous improvement

Tools

Salesforce

Job description

Clio

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary

This role is for someone who thrives in a rapid‑growth and high‑velocity environment. This person is a dedicated professional eager to grow Clio’s customer base by consulting prospective clients on Clio's Suite offerings. Highly organized and agile, the ideal candidate will focus on new accounts spanning all segments while being confident, articulate, and sensitive to the prospects’ needs while developing relationships.

What your team does

Our Sales Development Representative team is a critical part of the engine that drives interest in Clio's product offerings across our prospective customer base. They work with new customers to provide sound advice, offer solutions to complex problems using strong business acumen and resourcefulness. We create qualified sales opportunities for our Account Executive teams that directly impact Clio’s revenue growth.

What You’ll Work On

• Working MQLs across all segments
• Developing qualifying skills for both cold and warm leads
• Call volumes of 50–70 per day
• Working and collaborating directly with our Account Executives
• Create awareness of, boost interest in, and set up demonstrations of Clio's product
• Build an understanding of the assigned territory/segment, develop unique solutions to uncover prospects and create leads
• Develop fundamental Sales skills through regular training and review cycles
• Consult and adapt to evolving sales environment
• Understand customers' practice areas, competitive differentiators, technical requirements, and demonstrate Clio's value proposition
• Report on weekly reports, both qualitative and quantitative
• Document all sales activities in Salesforce and meet daily KPIs

What You May Have

• 1–2 years of sales experience or transferable experience, including cold‑calling
• Knowledge and passion for technology and cloud‑based products
• A competitive mindset
• A continuous improvement mindset
• Demonstrate a keen interest in improving your craft by using AI

Serious bonus points if you have

• Sales experience and training at a leading tech/IT company
• Experience at a SaaS company

Benefits and Compensation

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

Benefits Highlights

• Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week
• Flexible time off policy, with an encouraged 20 days off per year
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected new hire base pay for this role is 52,500 CAD. There are a separate set of salary bands for other regions based on local currency. The expected new hire commission pay is 22,500 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped.

• Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.