Sales Development Representative

Accenture; Mississauga; On-site; CAD 26,000 - 44,000; Full time

Job summary

Accenture in Toronto is seeking a Digital Inside Sales professional to grow our DIS team. You will identify, qualify, and target inbound and outbound leads using prospecting tools and CRM, with a focus on strategic outreach and effective engaging conversations.

This hybrid role requires at least 6 months sales experience, plus a Bachelor's degree and bilingual proficiency. You will collaborate with the broader Accenture community at the downtown Toronto office, and compensation ranges are

Qualifications

• Minimum 6 months of experience in sales.
• Experience in lead generation and qualifying leads.
• Experience in outbound calling.
• Exceptional written and verbal communication skills.
• Strong organizational skills and ability to manage multiple priorities.
• Bachelor’s degree; bilingual or multilingual proficiency.

Responsibilities

• Identify, qualify, and target inbound and outbound leads for strategic outreach.
• Connect with prospective clients via cold calls, emails, and social channels.
• Listen to business needs and overcome objections to drive engagement.
• Maintain records in CRM and ensure clear handoffs in the sales process.
• Analyze outreach performance and market trends to optimize strategies.
• Strive to achieve KPIs related to pipeline generation and activity.
• Stay informed on product developments and competitive trends.

Skills

Sales experience

Outbound calling

Communication skills

Organizational skills

Analytical thinking

Problem solving

CRM tools

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Responsibilities

• Leverage prospecting tools and CRM systems to identify, qualify, and target the most promising inbound and outbound leads for strategic outreach.

• Employ creative outreach strategies to connect with prospective clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights.

• Serve as the first point of contact for outbound prospects, initiating high-impact conversations and generating interest through cold calls, targeted emails, and social engagement.

• Listen actively to business needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement.

• Maintain accurate and up-to-date records of all prospect interactions and proactive pipeline management within the CRM, ensuring detailed follow-up and clear handoffs during the sales process.

• Analyze outreach performance and industry trends to identify opportunities for process improvement and optimize prospecting strategies.

• Strive to achieve and exceed individual and team KPIs related to pipeline generation, outreach activity, and qualification metrics, consistently contributing to overall business growth.

• Stay informed on product developments, industry best practices, and competitive trends to effectively communicate value propositions and represent the organization in the market.

Basic Qualifications

• Minimum 6 months of experience in sales

Preferred Qualifications

• Experience in lead generation and qualifying leads

• Experience in outbound calling

• Exceptional written and verbal communication skills, with the ability to convey complex ideas simply and persuasively.

• Strong organizational skills, able to manage multiple priorities, follow up consistently, and adapt in a dynamic, fast-paced environment.

• Analytical and insight-driven, comfortable using data and reporting to optimize outreach and refine sales approaches.

• Problem-solving skills and an innovative approach to challenges.

• Proficient in CRM tools such as Salesforce to manage leads, pipeline, and track sales activities efficiently.

• Proficient with Office and G-Suite collaboration tools for seamless day-to-day operations.

• Bachelor’s degree.

• Bilingual or multilingual proficiency

This is a hybrid role.

Collaborate and connect with the broader Accenture community when attending optional frequent networking and teambuilding events, training sessions and team office days at Accenture’s downtown Toronto office location.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-timeemployment, for roles that may be hired as set forth below.The recruiting efforts for this position are intended to fill a brand new position.The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary RangeBritish Columbia/Ontario/New Brunswick $18.65 to $32.07