Sales Coordinator - National Accounts

Damotech; Boisbriand; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a National Accounts Coordinator to enhance client relationships and ensure smooth installation projects. This role offers a dynamic work environment where collaboration and attention to detail are key. You will be the main point of contact for clients, coordinating with various stakeholders to ensure project success. With a hybrid work schedule, excellent benefits including a gym membership, and a culture that values innovation and good humor, this position is perfect for someone who thrives in a fast-paced setting and is passionate about customer service. Join a trusted leader in warehouse safety solutions and make a meaningful impact!

Benefits

Gym membership

Corporate discounts at yoga

Telemedicine service subscription

Comprehensive insurance plan

Team activities

Modern office location

Qualifications

• 3 years of experience in B2B customer service.
• Strong planning skills with great attention to detail.
• Perfectly bilingual for effective communication.

Responsibilities

• Coordinate installation projects and maintain schedules.
• Act as the primary contact for clients and installation partners.
• Monitor billing processes and ensure data integrity.

Skills

B2B customer service

Planning skills

Attention to detail

Bilingual (English and French)

Job description

Are you the kind of person who doesn't like routine and who prefers to evolve within a company that promotes a positive attitude and a dynamic work environment? If so, our sales team absolutely wants to meet you!

WHAT YOU WILL ACHIEVE

The National Accounts Coordinator will serve as the client’s point of contact for all installation projects. He/she will ensure excellent customer support and act as the liaison between various stakeholders during and after the installation process.

YOUR DAILY ROUTINE

• Create and maintain the schedule for installations at client locations
• Ensure the smooth execution of projects with both internal and external agents
• Serve as the client’s primary contact while coordinating the project with our installation partners
• Participate in calls between the client and the installation partner
• Coordinate with Damotech’s various departments to address corrections or follow-ups on mandates
• Monitor billing processes following installations
• Ensure data integrity across Damotech’s platforms
• Perform any other related tasks as required.

AT DAMOTECH, YOU WILL HAVE:

• A hybrid work schedule: 3 days in the office & 2 days remote.
• A free membership to the Performe Plus Gym and corporate discounts at Idolem Yoga.
• A subscription to the telemedicine service Dialogue.
• An excellent insurance plan including medical, dental, vision, as well as life and disability insurance.
• Various team activities that are out of the ordinary.
• Modern offices located near restaurants and shops.
• A company culture based on collaboration, dedication, innovation, efficiency, and good humor.

YOU BRING WITH YOU:

• 3 years of experience in B2B customer service.
• Strong planning skills: effectively organizing schedules.
• Great attention to detail: leaving no detail to chance.
• Perfectly bilingual, as most clients and leads are English-speaking.

DAMOTECH

Ranked in the Growth 500, Damotech is the largest provider of pallet repair & protection solutions, software and engineering in North America. Over half of Fortune 500 companies trust us to make their warehouses safer.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Warehousing and Storage