Sales Coordinator

Tidan LLC; Montreal (administrative region); On-site; CAD 40,000 - 56,000; Full time

Benefits offered by this job

Group insurance

24/7 virtual healthcare

Personal days & vacations

Referral bonus

Job summary

Tidan LLC in downtown Montreal is seeking a Sales Coordinator – Tour & Travel Segment to join the Sales Department. You will promote and sell hotel products and services to the Tours and Travel market and manage group reservations.

You will draft group contracts, prepare arrival lists, follow up with customers, ensure rate consistency, and support the General Manager and Sales & Marketing Director to deliver exceptional service.

Qualifications

• Diploma required; bilingual French/English is essential for an international clientele.
• Knowledge of PMS Opera is an asset.
• Hotel industry experience is advantageous.

Responsibilities

• Promote and sell hotel products and services to the Tours and Travel market.
• Group reservations (amenity groups and convention groups) in the system.
• Draft group contracts, conditions, arrival lists, meals, meeting space, and baggage handling, and ensure follow‑up with the departments concerned.
• Make the arrival list for the current week.
• Follow up with customers and resolve issues.
• Ensure that the reservations department has all the rates or contracts related to the different market segments and the various promotional rates.
• Responsible for the inventory of promotional products and stationery needed for the sales department.
• Support the General Manager and the Sales & Marketing Director.

Skills

Influence and convince

Hotel environment knowledge

Professional demeanor

Sound judgment

Public relations & relationship skills

Leadership inspiration

Education

Diploma of Collegial Studies

Tools

PMS Opera

Job description

Statuts: Full time

Located in downtown Montreal, the Nouvel Hotel offers quick access to all means of transportation. If you want to be surrounded by passionate professionals, this 4-star hotel is ready to welcome you. Additionally, the hotel’s location provides a variety of choices for restaurants and cafes for lunch hours or for the 5 to 7 after work.

Who are we:

Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, please visit our website: https://www.tidan.com/en/ .

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program, and more.

We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. We have admiration for our employees who set themselves professional challenges, and we support them in achieving their goals. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, as there is a place for you.

Under the authority of the Sales Director, and General Manager, the Sales Coordinator – Tour & Travel Segment main function is to assist the Sales Department.

• Promote and sell hotel products and services to the Tours and Travel market
• Group reservations (amenity groups and convention groups) in the system
• Draft group contracts, conditions, arrival lists, meals, meeting space, and baggage handling, and ensure follow‑up with the departments concerned
• Make the arrival list for the current week
• Follow up with customers and resolve issues
• Ensure that the reservations department has all the rates or contracts related to the different market segments and the various promotional rates
• Responsible for the inventory of promotional products and stationery needed for the sales department
• Support the General Manager
• Support the Sales & Marketing Director

Skills:

• Knowledge of PMS Opera an asset
• Ability to influence and convince
• Knowledge of the hotel environment
• Demonstrate professionalism at all times
• Safe and quick judgment
• Innovative and inspiring leader
• Sense of public relations and ability to develop relationships

Training:

• (Diploma of Collegial Studies) – Requirement

Languages:

Bilingualism (French and English) is required in this position because we serve an international clientele.