Sales Consultant

Holt, Renfrew & Co.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading fashion retailer is seeking a Sales Consultant to build lasting customer relationships and drive sales. The ideal candidate will have a strong sales background, particularly in luxury retail, and be passionate about fashion. This role offers unlimited earning potential through a commission-based structure and a comprehensive benefits package.

Benefits

Competitive Salary

Generous Employee Discount

Pension

Health & Dental Benefits

Tuition Assistance

Ongoing Learning and Development

Qualifications

• At least three years of experience in a commission-based sales environment.
• Prior retail sales experience in a luxury setting is preferred.

Responsibilities

• Selling across the store and wardrobe to customers.
• Developing long-term customer relationships through engagement.
• Staying informed about fashion and advising clients.

Skills

Sales

Customer Relationship Management

Empathy

Collaboration

Entrepreneurial Spirit

Job description

time left to apply End Date: May 31, 2025 (17 days left to apply)

job requisition id R2000562876

Holt Renfrew offers an inspiring, fashion-driven environment with opportunities to learn and grow. From our partnerships with iconic luxury brands to our commitments to corporate social responsibility, you will be inspired daily.

Our compensation package includes a competitive salary, a generous employee discount, pension, health & dental benefits, tuition assistance, and ongoing learning and development.

The Sales Consultant builds deep, lasting relationships with customers to increase sales, service quality, and loyalty. Delivering exceptional service requires expertise in products within their department and across the store. Sales Consultants aim to sell at least $1MM annually and are on a full commission, offering unlimited earning potential. Upon reaching $1MM in sales, they gain access to additional clienteling and customer development tools.

Key responsibilities include:

• Selling across the store and wardrobe to customers from head to toe
• Developing long-term customer relationships through engagement
• Cultivating new customers and introducing them to Holt Renfrew
• Staying informed about fashion and style trends and advising clients accordingly
• Focusing on customer needs, preferences, and dislikes
• Demonstrating product and style expertise to meet customer needs
• Performing floor recovery, visual merchandising, price changes, and related sales support tasks
• Complying with all health & safety policies
• Ensuring adherence to privacy policies, regulations, and cybersecurity measures
• Performing additional duties as assigned

The ideal candidate has:

• A proven track record of exceeding sales targets
• Knowledge of wardrobing and styling techniques
• Ability to build and translate customer relationships into sales; empathetic nature
• Skill in managing the emotional aspects of sales and connecting with customers
• Strong collaboration skills within a team environment
• Entrepreneurial, competitive, self-confident, and self-motivated attitude
• Ability to work in a fast-paced environment with minimal supervision
• Flexibility to work nights, weekends, and holidays as needed
• At least three years of experience in a commission-based sales environment
• Prior retail sales experience in a luxury setting is preferred

Measures of success include:

• Contribution to financial goals
• Achievement of individual and departmental objectives
• Feedback from clients and colleagues

Holt Renfrew is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all backgrounds. If you require accommodation during the recruitment process, please email [e-mail]. All requests are confidential.