Sales - Community Leasing Agent

CLV Group; Hamilton; On-site; CAD 45,000 - 47,000; Full time

Job summary

CLV Group is seeking a Community Leasing Agent to join our leasing team in Ontario. You will engage with prospective residents, present suites, and promote our communities and lifestyle options within InterRent properties, learning about our buildings through the Real Estate Foundations Program.

The role emphasizes customer care, sales experience, and strong listening skills. In-office, full-time hours with weekend availability; a reliable vehicle is required to support field activities.

Qualifications

• Sales experience or knowledge of the sales cycle.
• Proven customer service skills.
• Proficient with MS Office.
• Strong organizational skills.
• Problem solving and active listening.
• Fluent written and spoken English in Ontario.

Responsibilities

• Provide information to current and prospective residents with exceptional customer care.
• Present suites and conduct property viewings.
• Process rental applications and support the approval workflow.
• Provide administrative support for applications and correspondence.
• Maintain contact with residents for follow-ups and issue resolution.
• Plan and participate in resident community events.
• Inspect suites to ensure quality standards.
• Use internal systems to record activities and client feedback.
• Support team members and contribute to a positive environment.
• Perform other duties as required.

Skills

Sales experience

Customer service

MS Office

Organizational skills

Problem solver

Active listener

Fluent English

Tools

MS Office

Job description

The Opportunity

This posting is for a current vacancy.

We are looking for a Community Leasing Agent to join the CLV Group leasing team.

This role is best suited for someone who has discovered a love of real estate, shows an understanding of the sales cycle, and demonstrates effective listening skills.

You will be working with our prospective residents and will need to be a strong brand representative investing time to learn about our communities and properties.

As a Leasing Agent, you will be promoting our services, amenities, and new lifestyle options available throughout our InterRent communities. Our Real Estate Foundations Program provides opportunity for professional career growth.

Compensation

• $45,000 - $47,000 annually plus uncapped commission. Top performers have the potential to earn $60,000-$70,000 year.

Responsibilities will include, at a minimum:

• Providing information to current and future residents using exceptional customer care skills and a level of responsiveness unmatched in the industry;
• Presenting suites (conducting property viewings)
• Accepting rental applications for review and processing;
• Providing necessary and proactive administrative support to ensure efficient processing of applications and correspondence;
• Handling all inquiries and maintaining regular contact with the resident community to ensure complete follow up and resolution;
• Organizing and participating in “Resident Community Events”;
• Inspecting suites to ensure quality standards are continuously achieved;
• Using internal systems to collect, record and track activities and items of benefit or concern from our clients;
• Contributing to a positive team environment by supporting team members, and
• Performing other duties as required.

Must haves

• Knowledge or experience in sales
• Proven customer service skills
• Computer proficiency in MS Office
• Strong organizational skills
• Problem solver
• Good listener
• In Ontario, candidate must be fluent written and spoken skills in English.

Additional Information

• Must have own vehicle and a clean driver’s abstract.
• Must be available to work flexible hours including weekend availability
• This role requires a mandatory full-time-in-office schedule (5 days/week)

CLV Group may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with the position requirements by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.