Leasing Specialist

CAPREIT Apartments; Richmond; On-site; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation

Flexible Health, Dental & Vision Benefi

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Job summary

CAPREIT Apartments in Richmond, BC is seeking a Leasing Specialist to be the frontline liaison, owning the leasing process from inquiry to onboarding and ensuring resident satisfaction.

This role requires 1-2 years in customer service or related fields, a high school diploma, MS Office proficiency (SAP a plus), strong communication, and flexibility to work evenings and weekends; drivers with reliable transport may be required.

Qualifications

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

Responsibilities

• As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
• Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
• Collect payments, inspect the property and facilitate resident moves and maintenance request.

Skills

Customer service

Sales

Office administration

Oral and written communication

Time management

Negotiation

Organizational skills

Driver's license

Education

High school diploma or equivalent

Tools

MS Office

SAP

Job description

Are you enthusiastic, customer-oriented and enjoy interacting with people?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing Specialist.

The successful candidate must be available to work Monday - Friday 9:00am - 5:30pm possess a valid driver's license, and have access to a personal vehicle for work-related travel. Mileage and other approved travel expenses will be reimbursed.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

About the Leasing Specialist opportunity:

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion:

Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.

Operations Guru:

Collect payments, inspect the property and facilitate resident moves and maintenance request.

What you need to succeed:

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

What’s in it for you?

In this role you will be rewarded with:

• Competitive Base Salary starting between $44,000 - $48,000
• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!