Sales Co-worker, Textiles & Rugs

IKEA Gruppe; Ottawa; On-site; Confidential; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP matching

Annual bonus incentive plan

Flexible spending account

Life insurance

Discounts on IKEA products

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Ottawa is seeking a Sales Co-worker II to actively engage customers, identify their needs, and advise on the best home furnishing solutions. You will keep your area clean, priced, stocked, and aligned with IKEA merchandising standards, while learning features and benefits to share with customers and colleagues.

In this role you’ll collaborate with co-workers and stakeholders to deliver a friendly, efficient shopping experience and contribute to a workplace that values diversity, inclusion,

Qualifications

• Minimum 1 year of related experience.

Responsibilities

• Actively approach customers, identify their needs and advise them on the best solutions.
• Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining basic merchandising standards.
• Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers.
• Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers.

Skills

Customer service

Merchandising

Product knowledge

Job description

What you\'ll need to have

• Minimum 1 year of related experience

A day in your life with us

• Actively approach customers, identify their needs and advise them on the best solutions.
• Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards.
• Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers.
• Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers.

About this work area

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Sales Co-worker II