Sales Co-worker, Living room

Inter IKEA Systems B.V.; Ottawa; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Wellness days

Extended health & dental coverage

RRSP matching options

Annual IKEA bonus incentive plan

Flexible spending account

Life insurance

Employee discounts

Job summary

Inter IKEA Systems B.V. in Ottawa, Ontario, is seeking a Sales Co-worker II to assist customers, maintain store standards, and learn product features. You will collaborate with teammates to create a welcoming shopping environment and ensure accurate pricing and well-stocked sections.

The role emphasizes customer service excellence, merchandising accuracy, and ongoing product knowledge development within a supportive IKEA team.

Qualifications

• Customer service orientation and ability to advise customers
• Knowledge of store merchandising standards and pricing
• Strong communication and teamwork abilities

Responsibilities

• Actively approach customers, identify their needs and advise them on the best solutions.
• Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards.
• Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers.
• Seek support and guidance from co-workers and stakeholders, and provide support to co-workers.

Skills

Customer service

Merchandising

Communication

Teamwork

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"

• Actively approach customers, identify their needs and advise them on the best solutions.
• Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards.
• Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers.
• Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers.

About this work area

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen​ions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Sales Co-worker II