Sales Associate, Vancouver

alexanderwang llc.; Vancouver; Presencial; CAD 29.000 - 30.000; Jornada completa

Descripción de la vacante

alexander wang is seeking a brand ambassador to deliver exceptional client experiences and embody the brand’s aesthetics in Vancouver. You will engage with customers, understand their needs, and build loyalty through styling and personalized service.

The role emphasizes learning product status, staying on trend, and maintaining energy from greeting to closing interactions while supporting stock and merchandising tasks in-store.

Formación

• Bachelor’s or relevant degree preferred.
• 1-3 years of experience in sales or customer service.
• Proficiency in a second language is a plus.
• Knowledgeable on trends and styling.
• Genuine curiosity to build long-term client relationships.
• Excellent storytelling.
• Strong organizational skills.

Responsabilidades

• Execute Client Experience Expectations and ensure brand goals are met for every client interaction.
• Manage client expectations and learn/adopt operational processes.
• Maintain high energy from greeting clients, discovering their connection to the brand, and styling across categories.
• Keep informed on new arrivals, best sellers, and fit information to advise clients quickly and knowledgeably.
• Support stock receiving and maintain visual standards as directed by Lead Stock Associate.
• Assist with visual floor moves and merchandising standards.

Conocimientos

Client experience

Sales

Styling

Multilingual

Storytelling

Organizational skills

Educación

Bachelor’s or relevant degree preferred

Descripción del empleo

Act as brand ambassador consistently sharing and embodying the aesthetics of alexander wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience.

Responsibilities include but are not limited to:

• Able to execute Client Experience Expectations, ensuring brand’s goals are met for every client interaction
• Able to manage client expectations
• Able to learn and adhere to operational processes
• Able to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client base
• Maintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgably
• Support all operational tasks as needed—being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Lead Stock Associate when interacting with merchandise
• Support visual floor moves and maintain visual standards as needed
• Able to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoY
• Ability to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriately

Qualifications/Skills

• Bachelor’s or relevant degree preferred
• 1-3 years of experience in sales or customer service
• Proficiency in a second language other than English is a plus
• Knowledgeable on trends and adept with styling
• Genuine curiosity to build long term relationship with clients
• Excellent storyteller
• Strong organizational skills

In compliance with the Vancouver salary transparency requirements, the potential salary for this position is from $21.00 -$22.00/hour CAD, which represents a range commensurate with experience, knowledge, and skills required.