Sales Associate-Retail

Roots; Medicine Hat; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dynamic individuals for a Sales Associate role in a vibrant retail environment. This position is crucial in delivering exceptional customer service and fostering long-term customer relationships. The ideal candidate will thrive in a fast-paced setting, showcasing a passion for retail and a commitment to maintaining high store standards. Join a company that values growth, teamwork, and a culture of sustainability, where your contributions will be recognized and celebrated. If you are upbeat, optimistic, and ready to make a difference, this opportunity is perfect for you.

Qualifications

• Retail experience, preferably in apparel.
• Ability to develop relationships with customers.

Responsibilities

• Provide exceptional service to customers and build lasting relationships.
• Perform POS transactions and maintain store standards.

Skills

Customer Service

Relationship Building

Retail Operations

Cash Handling

Presentation Skills

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Medicine Hat - Store 577, Medicine Hat Mall unit #112A, Medicine Hat, Alberta, Canada Req #1890

Sunday, February 23, 2025

At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand, it’s a culture and lifestyle. In addition to our customers, an intrinsic part of our success has always been the people who work here. Our clients and customers need to have confidence that our managers and associates at all levels of the organization have the knowledge, skills and competencies to excel. Our company depends on systems and processes that support the continued learning and development of our people. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

Nature & Scope:

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

Key Job Responsibilities:

• Display a “customer comes first” attitude, ensuring that customer loyalty is built and maintained.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store’s success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing by contributing to company standards through product presentation, replenishment, store housekeeping, maintenance, and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

Qualifications and Experience Required

• Retail experience, preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter who uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly.
• Ability to understand the needs of the customer.