Sales Associate (Quick Service Restaurant)

Eataly; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Quick Service Restaurant Sales Associate to deliver exceptional service at various counters. In this dynamic role, you will engage with guests while serving delightful Italian treats such as gelato and pastries. Your responsibilities will include food preparation, maintaining cleanliness and safety standards, and operating the cash register. With a flexible schedule that includes evenings and weekends, this position offers a vibrant work environment where you can showcase your communication skills and passion for food. Join a team that values quality and customer satisfaction!

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

Qualifications

• Previous experience in food service is preferred.
• Ability to operate various kitchen equipment.

Responsibilities

• Provide exceptional service across QSR counters.
• Prepare food items and comply with safety standards.
• Operate cash register and ensure accuracy.

Skills

Outstanding communication skills

Guest service skills

Cash register operation

Food service experience

Education

High school diploma or equivalent

Tools

Manual espresso machine

Drink blender

Juicer

Cash register

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

Qualifications

• Outstanding communication and guest service skills
• Previous experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
• Smart Serve Certified

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation.Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.