Sales Associate - Place Laurier

Rogers-Communications

Quebec

On-site

CAD 32,000 - 52,000

Full time

5 days ago

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Benefits offered by this job

Uncapped commissions

Employee discounts

Health benefits

EFAP

RRSP/TFSA

Job summary

Rogers Communications Inc. in Quebec seeks an enthusiastic retail associate to deliver exceptional service and connect customers with Rogers, Fido, internet, and TV solutions. You will help customers find the right mix of products while upholding our inclusive culture.

The role supports a dynamic team, requires strong communication, and offers the chance to grow within a company that values diversity and employee development. Evening/weekend availability is expected.

Qualifications

Customer service experience with strong communication.
Ability to meet sales targets while delivering excellent service.
Availability of 32 hours per week including evenings, weekends, and holidays.

Responsibilities

Tailor in-store experiences to match customer needs with Rogers services.
Promote Rogers and Fido brands in-store and at events.
Engage customers through inbound/outbound outreach to grow sales and retention.

Skills

Customer service

Sales targets

Communication

Job description

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Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What you bring:

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

What Is in It for You:

Uncapped commissions and a competitive compensation package
Up to 50% employee discounts on Rogers and Fido services
Comprehensive health benefits, parental leave top-up, mental health coverage, and EFAP
Wealth programs: RRSP, TFSA, pension plans, and company-matched share purchase options
Inclusive culture with strong diversity and equity-focused employee resource groups
Growth & Development Opportunities:
- Self-driven career development programs
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Employee & Family Assistance Program
- Virtual Healthcare
- Cognitive Behavioural Therapy (CBT)
- Low or no-cost fitness membership
Our commitment to diversity:
- An inclusive and diverse workplace where you can bring your whole self to work

What You Will Be doing:

Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
Sales Delivery: Finding opportunities,anticipatingcustomer needs, and delivering on sales targets.
Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales byacquiringnew customers, and drivingoverall customer retention
Brand Promotion:RepresentingRogersand Fido brands in-store and at local community events.

WhatWe'reLooking For:

Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customerfocused upselling, consistently contributing to overall store performance
You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand andmaintainstrong performanceresults during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: [[req_RogersFullPartTime]]
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 2700 Laurier Blvd Unit 75 (5257), Quebec, QC
Travel Requirements: Up to 100%
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 345006

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Retail

Location:

Quebec, QC, CA

Being a Rogers team member comes with some great perks & benefits including: