Sales Associate

Rogers Sports & Media; Oakville; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Health & well-being benefits

Donation matching

Paid time off for volunteering

Wealth Accumulation including: Pension

Job summary

Rogers Communications, Inc. in Oakville, ON is seeking a part-time Retail Sales Associate to deliver best-in-class service, connect with customers, and promote Rogers and Fido products in-store.

You will drive sales through upselling, maintain product knowledge, and represent the brand at local events while adhering to schedules including evenings and weekends. A commitment to diversity and inclusion and a background check are part of the process.

Qualifications

• Experience developing connections with customers and team members through clear communication.
• Ability to deliver against sales targets through excellent customer service and product knowledge.
• Willingness to work evenings, weekends, and statutory holidays to meet demand.

Responsibilities

• Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery: Finding opportunities,anticipatingcustomer needs, and delivering on sales targets.
• Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales byacquiringnew customers, and drivingoverall customer retention
• Brand Promotion:RepresentingRogersand Fido brands in-store and at local community events.

Skills

Customer service

Sales

Communication

Job description

Select how often (in days) to receive an alert:

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

• Uncapped commissions and a competitive compensation package
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top-up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company-matched share purchase options
• Inclusive culture with strong diversity and equity-focused employee resource groups

• Self-driven career development programs
• Rogers First: priority in applying to internal roles of interest

What You Will Be doing:

• Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery: Finding opportunities,anticipatingcustomer needs, and delivering on sales targets.
• Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales byacquiringnew customers, and drivingoverall customer retention
• Brand Promotion:RepresentingRogersand Fido brands in-store and at local community events.

WhatWe’reLooking For:

• Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer-focused upselling, consistently contributing to overall store performance
• You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
• You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 240 Leighland Ave Unit 208B (5413), Oakville, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 335606

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Posting Notes: Retail

Location:

Oakville, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply