Sales Associate - Mens Footwear

Holt, Renfrew & Co.; Toronto; On-site; CAD 35,000 - 55,000; Full time

Benefits offered by this job

Employee discount

Pension

Health & dental benefits

Tuition assistance

Continuous learning and development

Job summary

Holt Renfrew is seeking a Sales Associate for Mens Footwear in Toronto. The role focuses on delivering exceptional service, building a personal client base, and driving sales through multiple channels.

You will participate in product knowledge sessions and merchandising tasks while maintaining privacy, safety, and store standards. The ideal candidate has at least 4 years in luxury sales, a proven sales record, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Minimum 4+ years experience in a commission-based luxury sales environment.
• Proven track record of achieving and exceeding sales quotas.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing clients.
• Attend all educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, merchandising, price changes and related sales support tasks.
• Communicate with personal clients via phone, mail, and electronic methods regarding events and requests.

Skills

Luxury sales

Commission-based environment

Customer relationship building

Team collaboration

Job description

## Sales Associate - Mens FootwearApplylocations: 50 Bloor Street W, Toronto, ONtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 20, 2026 (29 days left to apply)job requisition id: R2000696854Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.**Sales Associate** - Men's FootwearThe **Sales Associate**develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results**Specific responsibilities include (but are not limited to) the following:*** Consistently deliver extraordinary service to all customers* Exceed all sales and service goals and targets* Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients* Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars* Perform floor recovery, visual merchandising, price change, and related sales support tasks* Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc* Resolve all customer service issues and partner with selling management on any issues outside of guidelines* Comply with all Health & Safety policies and requirements* Ensure compliance with privacy policies, regulations, and cyber security measures.* Perform other duties, as assigned**The ideal candidate:*** Minimum of 4+ years experience in a commission-based luxury sales environment* Consistent sales performance with demonstrated results in achieving and exceeding sales quota required* Ability to work a flexible schedule including evenings, weekends and holiday availability* Highly collaborative; working with and through others in a team-oriented environment* Leverages social media platforms to promote themselves as a fashion influencer and build personal brand* Skilled at using multiple channels of technology to strengthen existing relationships, drive new client acquisition & stay connected* Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences* Has a strong understanding of current and emerging trends in fashion* Possesses broad range of product knowledge across all merchandise categories in the store* Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential**The measures of success:*** Contribution to financial objectives* Individual objectives linked to the achievement of department goals* Feedback from internal and external clients*Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.*