Sales Associate - Mens Footwear

Holt Renfrew; Toronto; Presencial; CAD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount

Pension

Health & dental benefits

Tuition assistance

Continuous learning and development

Descripción de la vacante

Holt Renfrew offers a fashion-driven environment with opportunities to learn and grow. The Sales Associate - Men's Footwear role focuses on building long-lasting client relationships, delivering exceptional service, and driving sales in a luxury setting.

Ideal candidates bring 4+ years in a commission-based luxury sales environment, flexible scheduling, and a proactive approach to client outreach and product knowledge.

Formación

• Minimum of 4+ years experience in a commission-based luxury sales environment.
• Proven track record of achieving and exceeding sales quotas.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Strong collaboration within a team and with selling management.
• Proficiency in leveraging social media to promote personal brand and client outreach.

Responsabilidades

• Deliver extraordinary service to all customers.
• Exceed sales and service goals.
• Build and retain a loyal client base through proactive outreach.
• Attend product knowledge, vendor, and Holt Renfrew training sessions.
• Support floor merchandising, price changes, and related sales tasks.
• Communicate with personal clients via phone, mail, and events about in-store activities.

Conocimientos

Customer service

Sales targets

Team collaboration

Product knowledge

Social media promotion

Clienteling

Descripción del empleo

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Sales Associate - Men's Footwear

TheSales Associatedevelops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results.

• Consistently deliver extraordinary service to all customers
• Exceed all sales and service goals and targets
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
• Perform floor recovery, visual merchandising, price change, and related sales support tasks
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines
• Comply with all Health & Safety policies and requirements
• Ensure compliance with privacy policies, regulations, and cyber security measures.
• Perform other duties, as assigned

Ideal Candidate

• Minimum of 4+years experience in a commission-based luxury sales environment
• Consistent sales performance with demonstrated results in achieving and exceeding sales quota required
• Ability to work a flexible schedule including evenings, weekendsand holiday availability
• Highly collaborative; working with and through others in a team-oriented environment
• Leverages social media platforms to promote themselves as a fashion influencer and build personal brand
• Skilled at using multiple channels of technology to strengthen existing relationships,drive new client acquisition & stay connected
• Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences
• Has a strong understanding of current and emerging trends in fashion
• Possesses broad range of product knowledge across all merchandise categories in the store
• Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential

Measures of Success

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Equal Opportunity

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.

If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Our Values and Vision

We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE.

No other brand has this combination of traits, and they give us our strong point of view and set us apart.

Magenta Own and elevate Magenta so that it is synonymous with the brand.

Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage.

Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet.

Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities.

Warmth Be open, welcoming, and respectful to others.

Unity We are one team, one community, sharing one planet.

Passion Passion is what drives us to be curious and think creatively.

Excellence We constantly encourage ourselves to be better.