Sales Associate - Women's Footwear

Holt, Renfrew & Co.; Mississauga; Hybrid; CAD 22,000 - 39,000; Part time

Job summary

Holt Renfrew, Mississauga, is seeking a Sales Associate for women's footwear in a luxury, fashion-driven environment. The role emphasizes building client relationships, driving sales, and delivering exceptional service within a commission-based framework.

The ideal candidate has 4+ years of luxury retail experience, strong clienteling skills, and flexibility to work evenings, weekends, and holidays, with awareness of current fashion trends and ability to promote on social channels.

Qualifications

• Minimum of 4+ years experience in a commission-based luxury sales environment.
• Consistent sales performance with demonstrated results in achieving and exceeding sales quota.
• Ability to work a flexible schedule including evenings, weekends and holiday availability.
• Highly collaborative; working with and through others in a team-oriented environment.
• Leverages social media platforms to promote themselves as a fashion influencer and build personal brand.
• Strong understanding of current fashion trends and product categories.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service goals and targets.
• Build a loyal personal client base by acquiring and retaining clients.
• Attend educational sessions on product knowledge and brand seminars.
• Perform floor recovery, merchandising, price changes, and sales support tasks.
• Communicate with personal clients regarding events, requests, and follow-up.
• Resolve customer service issues in collaboration with selling management.
• Ensure compliance with health, safety, privacy, and cybersecurity policies.

Job description

## Sales Associate - Women's FootwearApply: 100 City Centre Drive, Mississauga, ON: Part time: Posted Yesterday: End Date: November 30, 2026 (30+ days left to apply): R2000719032Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.**Sales Associate** The **Sales Associate**develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results **Specific responsibilities include (but are not limited to) the following:** * Consistently deliver extraordinary service to all customers* Exceed all sales and service goals and targets* Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients* Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars* Perform floor recovery, visual merchandising, price change, and related sales support tasks* Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc* Resolve all customer service issues and partner with selling management on any issues outside of guidelines* Comply with all Health & Safety policies and requirements* Ensure compliance with privacy policies, regulations, and cyber security measures.* Perform other duties, as assigned **The ideal candidate:** * Minimum of 4+ years experience in a commission-based luxury sales environment* Consistent sales performance with demonstrated results in achieving and exceeding sales quota required* Ability to work a flexible schedule including evenings, weekends and holiday availability* Highly collaborative; working with and through others in a team-oriented environment* Leverages social media platforms to promote themselves as a fashion influencer and build personal brand* Skilled at using multiple channels of technology to strengthen existing relationships, drive new client acquisition & stay connected* Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences* Has a strong understanding of current and emerging trends in fashion* Possesses broad range of product knowledge across all merchandise categories in the store* Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential**The measures of success:** * Contribution to financial objectives* Individual objectives linked to the achievement of department goals* Feedback from internal and external clients *Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.*