Sales Associate II

Coach; Burlington; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading global fashion house as a Sales Associate II, where you'll deliver exceptional customer service and build lasting relationships. In this dynamic role, you will leverage your sales proficiency to create a Modern Luxury experience for customers while staying current with fashion trends. This position offers a collaborative environment that fosters personal growth and professional development. If you have a passion for fashion and a desire to thrive in a supportive team, this opportunity is perfect for you. Embrace the chance to make an impact in a company that values creativity, accountability, and mutual respect.

Benefits

Health Benefits (Medical, Dental, Vision)

Life Insurance

Disability Insurance

401(k) Savings Plan

Paid Time Off

Employee Discounts

Qualifications

• 1-3 years of experience in luxury retail preferred.
• Strong knowledge of current fashion trends and customer service.

Responsibilities

• Deliver exceptional service to create a Modern Luxury customer experience.
• Achieve sales goals through effective strategies and clienteling.

Skills

Sales Proficiency

Customer Service

Communication Skills

Teamwork

Fashion Knowledge

Education

High School Diploma

College Degree

Tools

Cash Register Systems

iPad/Laptop

Mobile POS

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Position: Sales Associate II

City, State:

Website: http://www.coach.com/about/Employment.aspx

TO APPLY SEND RESUME TO [e-mail]

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

We are currently seeking Sales Associates to work at our [SHOPPING CENTER NAME] store in [CITY, STATE].

The successful individual will leverage their proficiency in Sales to:

1. Deliver renowned and authentic service that creates a Modern Luxury customer experience.
2. Develop product knowledge skills and remain aware of current collections that are in-store and online; cascade and train information to the broader team.
3. Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers.
4. Support an environment of teamwork, trust and collaboration with peers, customers and supervisors.
5. Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate.

The accomplished individual will possess:

1. 1-3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
2. High school diploma or equivalent; college degree preferred.
3. Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
4. Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements.
5. Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.

**ALERT: Fraudulent Recruiting Activity through Craigslist**
Coach became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach's practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to [e-mail].

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

General Description of All Benefits

Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits.

General Description of Other Compensation

Eligible employees will be able to receive discounts on certain products and incentive compensation.

Req ID: 118691