Sales Associate - Customer-First Retail Growth

Staples; Collingwood; Sur place; CAD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Résumé du poste

Staples in Collingwood, Canada is seeking a customer-focused Retail Associate to enhance customer engagement and drive sales across furniture, technology, and supplies. You will work with store leaders to set and achieve sales and margin goals while maintaining brand standards and a safe, well-stocked store.

The role emphasizes teamwork, strong communication, and a friendly, proactive approach to helping customers with tailored product recommendations and efficient checkout experiences.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsabilités

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the POS system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Connaissances

Customer service

Sales

Communication

Teamwork

Description du poste

Staples in Collingwood, Canada is seeking a customer-focused Retail Associate to enhance customer engagement and drive sales across furniture, technology, and supplies. You will work with store leaders to set and achieve sales and margin goals while maintaining brand standards and a safe, well-stocked store.

The role emphasizes teamwork, strong communication, and a friendly, proactive approach to helping customers with tailored product recommendations and efficient checkout experiences.