Retail Sales Associate — Furniture & Tech

Staples Canada; Olds; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada is seeking a friendly Retail Associate to deliver exceptional customer service and drive engagement in our store. You will help customers, suggest products across furniture, technology, and supplies, and support store leaders in meeting sales and margin goals.

You will maintain a clean, safe store environment, process transactions at the POS, and participate in merchandising tasks, stock checks, and signage compliance to uphold our brand standards.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques.
• Handle transactions using the POS system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively.
• Maintain a clean and safe store environment by performing tasks like dusting and stocking.

Skills

Customer service

Teamwork

Retail experience

Communication

Job description

Staples Canada is seeking a friendly Retail Associate to deliver exceptional customer service and drive engagement in our store. You will help customers, suggest products across furniture, technology, and supplies, and support store leaders in meeting sales and margin goals.

You will maintain a clean, safe store environment, process transactions at the POS, and participate in merchandising tasks, stock checks, and signage compliance to uphold our brand standards.