Retail Sales Associate — Tech & Furniture

Staples Canada; Brockville; On-site; CAD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada in Brockville, Ontario, is seeking a friendly retail associate to deliver exceptional customer service and drive sales across furniture, technology and supplies. You will work with store leaders to set and reach sales and margin goals, while upholding brand standards and maintaining a clean, safe store environment.

You will assist customers with tailored product recommendations, process transactions via POS, and help de-escalate issues by involving a supervisor when needed.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all customers using selling tools to anticipate needs.
• Handle transactions using the Point of Sale system and shipping tools.

Skills

Retail experience

Customer service

Team collaboration

Job description

Staples Canada in Brockville, Ontario, is seeking a friendly retail associate to deliver exceptional customer service and drive sales across furniture, technology and supplies. You will work with store leaders to set and reach sales and margin goals, while upholding brand standards and maintaining a clean, safe store environment.

You will assist customers with tailored product recommendations, process transactions via POS, and help de-escalate issues by involving a supervisor when needed.