Sales Associate/Clerk

Tred Appliances; Lethbridge; On-site; CAD 25,000 - 29,000; Full time

Job summary

Tred Appliances in Canada is seeking a Sales Associate/Clerk to engage with customers, demonstrate products, and support store operations in a lively retail environment.

In this role you will handle inquiries, assist with inventory, book appliance repair appointments, sell appliances, process invoices, and manage warranty claims while delivering exceptional service.

Qualifications

• Previous retail sales experience required.
• Experience using Computers/Electronics
• Experience in appliances an asset
• Strong communication skills in English
• Experience with merchandising, POS systems, cash handling, and cashiering is required
• Demonstrated ability to provide exceptional customer service with active listening and problem-solving skills.
• Basic math skills for transactions, balancing tills, and inventory counts.
• Excellent organizational skills to manage multiple responsibilities effectively.
• Ability to work flexible hours, including evenings and weekends as needed
• A proactive attitude with strong phone etiquette and interpersonal skills to connect with customers confidently.

Responsibilities

• Support store opening and closing procedures.
• Answer customers' inquiries in person, via phone and via email
• Maintain organized stock levels, assist with inventory management, and ensure the store remains clean and inviting.
• Help customers book appliance repair appointments
• Assist our technician team in ordering parts needed for customer repairs
• Sell new and refurbished appliances
• Prepare and end invoices for services and products sold and follow up when needed
• Manage and update warranty claims for customers.
• Assist with merchandising efforts to ensure attractive displays that highlight key products and promotions.
• Operate the POS (Point of Sale) system accurately for transactions, cash handling, and receipts.
• Manage cash register operations, including cashiering duties, balancing tills, and maintaining accurate financial records.
• Utilize time management skills to prioritize tasks efficiently during busy periods while maintaining high service standards.

Skills

Retail sales

Electronics knowledge

English communication

Customer service

Merchandising

Cash handling

Interpersonal skills

Tools

POS systems

Inventory software

Job description

Overview

Join our dynamic team as a Sales Associate/Clerk, where your enthusiasm and expertise will drive exceptional customer experiences and support store operations. In this energetic role, you will serve as a brand ambassador, engaging with diverse customers, demonstrating products, and ensuring the store runs smoothly. Your leadership skills and sales acumen will help foster a welcoming environment that encourages repeat business and brand loyalty. This position offers a fantastic opportunity to develop your retail career while making a positive impact every day within a growing company.

Schedule

• Tuesday to Friday - 10:00 am to 6:00 pm
• Saturday: 9:00 am to 3:00 pm

Responsibilities

• Support store opening and closing procedures.
• Answer customers' inquiries in person, via phone and via email
• Maintain organized stock levels, assist with inventory management, and ensure the store remains clean and inviting.
• Help customers book appliance repair appointments
• Assist our technician team in ordering parts needed for customer repairs
• Sell new and refurbished appliances
• Prepare and end invoices for services and products sold and follow up when needed
• Manage and update warranty claims for customers.
• Assist with merchandising efforts to ensure attractive displays that highlight key products and promotions.
• Operate the POS (Point of Sale) system accurately for transactions, cash handling, and receipts.
• Manage cash register operations, including cashiering duties, balancing tills, and maintaining accurate financial records.
• Utilize time management skills to prioritize tasks efficiently during busy periods while maintaining high service standards.

Qualifications

• Previous retail sales experience required
• Experience using Computers/Electronics
• Experience in appliances an asset
• Strong communication skills in English
• Experience with merchandising, POS systems, cash handling, and cashiering is required
• Demonstrated ability to provide exceptional customer service with active listening and problem-solving skills.
• Basic math skills for transactions, balancing tills, and inventory counts.
• Excellent organizational skills to manage multiple responsibilities effectively.
• Ability to work flexible hours, including evenings and weekends as needed
• A proactive attitude with strong phone etiquette and interpersonal skills to connect with customers confidently.

This role is perfect for motivated individuals eager to grow their retail career in a lively environment that values initiative, teamwork, and excellent service delivery. We are committed to paying all team members fairly while offering opportunities for professional development in a supportive setting.

Pay: $18.00-$21.00 per hour

Work Location: In person