Sales Associate

JD Sports; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Sales Associates to join their vibrant team in Vancouver. This role offers a fantastic opportunity to enhance your customer service skills while immersing yourself in the dynamic world of fashion. As a Sales Associate, you'll be at the forefront of delivering exceptional guest experiences, ensuring that every customer feels valued and inspired. You will engage with a diverse range of products and services while contributing to a culture that celebrates sport, music, and fashion. If you're passionate about retail and eager to grow within a supportive and inclusive environment, this position is perfect for you.

Qualifications

• Experience in the fashion industry is essential for this role.
• Strong customer service skills and ability to resolve issues effectively.

Responsibilities

• Perform POS transactions and merchandising tasks in retail.
• Build lasting relationships with customers through helpful service.

Skills

Customer Service

Problem Solving

Organization

Multitasking

Fashion Industry Knowledge

Education

High School Diploma

Tools

Point of Sale (POS) Systems

Job description

Monday, January 13, 2025

Workplace Type: On-site

Job Type: Part-time, Permanent
Salary: $17.40 per hour

Opening: SPRING 2025

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail Team is looking for Sales Associates to join our upcoming Robson Street location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills but also expand your knowledge and working experience in the fashion industry. A Sales Associate is responsible for delivering outstanding guest experience in our retail stores. As a Sales Associate, you will play a vital role in ensuring the success of the JD Sports team.

Duties/Responsibilities:

1. Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
2. Build lasting relationships with customers through helpful service and communication.
3. Resolve customer issues effectively at store level in a timely and positive manner.
4. Stay current on our product and service updates.
5. Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture.
6. Process and assemble orders for our online store.

Skills/Experience/Knowledge:

1. Knowledge and working experience in the fashion industry.
2. Able to problem solve quickly and in a polite manner.
3. Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team.
4. Able to multi-task and learn new programs quickly.
5. Must possess integrity and follow through on customer commitments.