Sales Associate

Roots; Toronto, Old Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a forward-thinking company that values customer relationships and retail excellence. As a Sales Associate, you will play a crucial role in delivering exceptional service and maintaining store standards. This position offers a unique opportunity to contribute to a culture that prioritizes customer loyalty and team success. If you are passionate about retail and eager to grow within a supportive environment, this role is perfect for you. Become part of a lifestyle brand committed to making a positive impact on the world.

Qualifications

• Experience in retail, especially in apparel.
• Strong ability to develop and maintain customer relationships.

Responsibilities

• Provide exceptional customer service and build lasting relationships.
• Perform POS transactions and maintain store standards.

Skills

Retail experience

Customer relationship building

Cash handling

Merchandise presentation

Self-starter

Excellent presentation skills

Optimistic and friendly attitude

Understanding customer needs

Tools

POS systems

Job description

Bloor Street - Store 355, 80 Bloor Street West, Toronto, Ontario, Canada Req #274

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?
To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

• Bloor Street - Store 355, 80 Bloor Street West, Toronto, Ontario, Canada