Stylist - Retail Sales Associate - Dufferin Mall

Banana Republic; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a passionate Retail Sales Associate to join their dynamic team. In this role, you will engage with customers, providing exceptional service that fosters brand loyalty. You'll utilize your knowledge of products to inspire customers and enhance their shopping experience through an omni-channel approach. This position offers a vibrant work environment where you can thrive, learn, and grow in the retail industry. With a commitment to diversity and inclusion, this company values every team member's contribution and offers competitive benefits to support your well-being.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off

Company match for donations

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Virtual health care 24/7

Maternity/Parental Top Up

Qualifications

• Strong communication skills to effectively engage with customers.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Provide excellent customer service to enhance brand loyalty.
• Engage with customers to drive sales through suggestive selling.
• Maintain a clean and organized work center.

Skills

Customer Service

Communication

Problem Solving

Sales Techniques

Retail Technology

Job description

Join to apply for the Stylist - Retail Sales Associate - Dufferin Mall role at Banana Republic

About Banana Republic
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. The people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time.*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.