Retail Sales Associate - Erin Mills T/C

Old Navy

Mississauga

On-site

CAD 30,000 - 40,000

Part time

14 days+

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Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

Company match for donations

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Virtual health care 24/7

Maternity/Parental Top Up

Job summary

An established industry player is seeking a Retail Sales Associate to join their vibrant team in Mississauga. This role emphasizes exceptional customer service, where you will engage with customers, provide product expertise, and promote brand loyalty. As part of a fast-paced environment, you will have the opportunity to be your authentic self while contributing to a fun shopping experience for families. With competitive benefits and a commitment to inclusivity, this position offers a chance to grow within a company that values its employees and fosters a community of support.

Qualifications

Good communicator with technology skills to engage customers.
Problem solver focused on continuous improvement.

Responsibilities

Engage and connect with customers through excellent service.
Promote loyalty programs and assist with merchandise inquiries.

Skills

Customer Service

Communication

Problem Solving

Technology Utilization

Education

High School Diploma

Job description

Join to apply for the Retail Sales Associate - Erin Mills T/C role at Old Navy

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support

Who You Are

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job training

Benefits at Old Navy

Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
Competitive Paid Time Off plans.*
Company match for donations and volunteer time*
Registered Retirement Savings Plan
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
Virtual health care 24/7*
Maternity/Parental Top Up.*
See more of the benefits we offer.
For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Seniority level