Sales Associate

Rogers Communications, Inc.; Toronto; On-site; CAD 30,000 - 45,000; Part time

Job summary

Join a leading telecommunications company as a Sales Associate in Toronto. You will enhance customer experiences, engage in community outreach, and be part of a dynamic retail team dedicated to delivering exceptional service. With a focus on personal growth and inclusivity, this role offers exciting opportunities in a supportive environment. Enjoy competitive benefits and discounts while helping customers connect with technology that simplifies their lives.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan & Employee stock options

Generous employee discounts

Leadership development, mentorship, and coaching programs

Qualifications

• Passionate about delivering exceptional customer experience.
• Great collaborator and team player.
• Meets minimum age requirement.

Responsibilities

• Provide best-in-class service and solutions to customers.
• Engage customers through personalized communication.
• Participate in community events to support local businesses.

Skills

Customer Experience

Collaboration

Technology Enthusiasm

Job description

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Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

Our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best-in-class customer experiences in our retail stores.

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores by providing best-in-class service and value-added solutions to our customers
• Engage and grow your customer base with personalized communication and outreach via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
• Mental health and support benefits - 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for:

• You are great with people and passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology
• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step. If selected to move forward, our recruitment team will contact you to discuss the position further. Successful candidates will need to provide consent for and pass background check requirements.

To protect our people, brand, and assets, a pre-employment background check will be conducted. All candidates must clear criminal/credit background checks and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part-time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 290 Queen Street W. (5352), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 323891

At Rogers, we believe a diverse workforce where equity and inclusion are core to making everyone feel like they belong is key to a strong business. We embrace diversity, celebrate different perspectives, and work towards creating environments that empower our people to bring their whole selves to work. All applicants will be considered. We are committed to removing barriers for equal participation and supporting candidates experiencing disabilities throughout the recruitment process. Please contact our recruiters and hiring managers to discuss how we can support you. You matter to us! For questions, visit our Recruitment Process FAQ.

Posting Notes: Retail

Location:

Toronto, ON, CA

Perks & Benefits include:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth accumulation options including Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, mentorship, and coaching programs

*Available for full-time and part-time permanent employees, some restrictions apply