Sales Associate

Elte Carpets Limited; Toronto; On-site; CAD 45,000 - 75,000; Full time

Benefits offered by this job

Uncapped commission

RRSP matching

Health benefits

Vacation & Personal days

Discounts on furniture

Job summary

Elte Carpets Limited in Toronto is seeking a Sales Associate to guide clients through a luxurious showroom experience, build lasting relationships, and drive sales across furniture, lighting, rugs, and décor. You will provide thoughtful design guidance and deliver an exceptional shopping journey.

You’ll manage the full sales process, maintain a polished showroom, and participate in promotions and new collections, with an emphasis on client follow-up and referrals.

Qualifications

• 3-5+ years of experience in luxury retail, furniture, home furnishings, fashion, or consultative sales.
• Proven success achieving or exceeding sales targets in a commission-based environment.
• Experience creating exceptional customer experiences and developing repeat clientele.

Responsibilities

• Welcome every client into the showroom with a warm, personalized approach.
• Understand each customer's style, lifestyle, and project needs to recommend thoughtful product solutions.
• Guide clients through the complete sales journey, from initial consultation through delivery and follow-up.
• Build lasting relationships that encourage repeat business and referrals.
• Meet and exceed individual monthly and annual sales goals.
• Build your own client portfolio through exceptional service and proactive follow-up.
• Confidently sell across multiple luxury furniture, lighting, décor, and accessory categories.

Skills

Design passion

Communication

Relationship-building

Professional demeanor

Self-motivation

Detail-oriented

Tools

Salesforce

Job description

About the Job

At Mkt, great design should feel approachable. As a Sales Associate, you'll help customers discover contemporary furniture, lighting, rugs, and décor that reflect their personal style. Every day is an opportunity to build meaningful relationships, provide thoughtful design guidance, and create an exceptional luxury shopping experience in one of Toronto's premier home furnishing destinations.

This opportunity is ideal for someone who:

• Enjoys building genuine relationships with customers and creating memorable shopping experiences
• Has experience in luxury retail, furniture, fashion, hospitality, or consultative sales
• Is motivated by achieving sales goals and earning uncapped commission
• Has a passion for interior design, home décor, and contemporary lifestyle brands

What You'll Do

Deliver an Exceptional Client Experience

• Welcome every client into the showroom with a warm, personalized approach
• Understand each customer's style, lifestyle, and project needs to recommend thoughtful product solutions
• Guide clients through the complete sales journey, from initial consultation through delivery and follow-up
• Build lasting relationships that encourage repeat business and referrals

Drive Sales Performance

• Meet and exceed individual monthly and annual sales goals
• Build your own client portfolio through exceptional service, proactive follow-up, and relationship building
• Confidently sell across multiple luxury furniture, lighting, décor, and accessory categories
• Identify opportunities to maximize each sale through complementary product recommendations

Showroom Excellence

• Maintain an inviting, beautifully presented showroom that reflects the Mkt brand
• Assist with merchandising updates, floor moves, and seasonal displays
• Ensure product knowledge remains current through ongoing training and product launches
• Support promotional events, new collection launches, and in-store activations

Client Follow-Up & Sales Administration

• Maintain accurate customer records and sales activity within Salesforce CRM
• Follow up on quotes, orders, and customer inquiries in a timely manner
• Manage sales opportunities from initial consultation through final delivery
• Collaborate with internal teams to ensure an exceptional customer experience throughout the purchasing process

What You Bring

Experience

• 3-5+ years of experience in luxury retail, furniture, home furnishings, fashion, or consultative sales
• Proven success achieving or exceeding sales targets in a commission-based environment
• Experience creating exceptional customer experiences and developing repeat clientele

Skills & Attributes

• Passion for design, interiors, and helping customers create beautiful spaces
• Outstanding communication and relationship-building skills
• A polished, professional, and customer-first approach
• Self-motivated, goal-oriented, and comfortable working in a fast-paced retail environment
• Strong organizational skills with excellent attention to detail
• Comfortable navigating high-value sales with confidence and professionalism

Technical Skills

• Experience using CRM systems (Salesforce experience is an asset)
• Comfortable learning new retail and sales technologies

Nice to Have

• Experience in luxury furniture, home décor, or interior design
• Knowledge of contemporary furnishings, textiles, lighting, or accessories
• Existing network within the design or luxury retail community is considered an asset

Perks & Benefits:

Compensation:

• Guaranteed earnings during your onboarding period, with uncapped commission potential as your portfolio grows.
• RRSP Matching & Referral Bonuses

Health & Wellness:

• Comprehensive health benefits, including medical and dental coverage, Monthly Medical Appointment Hours, Employee Assistance Program

PTO

• Vacation Days, Sick Days, Personal Days

Life:

• Company Social Events, Perkopolis, Discounts on Furniture, AD&D + LTD, Free parking
• Ongoing career development and opportunities for professional growth within a design-driven organization

Hours of Work:

• Weekends will be included in your schedule, Mkt is open 7days a week and we ask you to work 5days (40hours) a week.
• Hours of Operation: 9:30am to 5:30pm Monday to Saturday & 12pm-5pm on Sundays

About ELTE

At Elte, we believe in considered design, timeless pieces that elevate the way people live. For over a century, our family-owned company has partnered with visionary designers and artisans to bring the finest in luxury furniture, rugs, lighting, and home décor to life. Our three expansive showrooms anchor Toronto’s Design District, including our sister brand Mkt, focused on modern, curated living.

This is a newly created position added to support increased business needs and growth. It is not the result of a vacancy.

Use of AI in Recruitment

At Elte, AI is used in a limited and supportive capacity to assist with specific aspects of our recruitment process, including administrative support during interviews (such as note‑taking) and within LinkedIn’s sourcing platform to help identify potential candidates.

All applications and résumés are reviewed by a member of our recruitment team. AI does not make decisions regarding candidate suitability, screening outcomes, interviews, or hiring recommendations. All final decisions throughout the recruitment process are made by members of our team based on candidate qualifications, experience, and alignment with the role.