Sales Associate

Aspen Healthcare; St. Albert; On-site; CAD 30,000 - 60,000; Full time

Job summary

Aspen Healthcare is looking for a Sales Associate who will provide exceptional customer service and build strong relationships with customers. This role involves assisting customers with product selection, handling inquiries, and maintaining a positive shopping experience. Ideal candidates will possess strong communication skills and a willingness to learn. Join a dynamic team that values growth and employee well-being.

Benefits

Comprehensive training

Team-oriented work environment

Growth opportunities

Competitive pay and benefits

Qualifications

• Previous customer service experience required.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide exceptional customer service and assist with product selection.
• Handle customer inquiries and resolve issues efficiently.
• Collaborate with team members to ensure smooth operations.

Skills

Communication

Customer Service

Teamwork

Attention to Detail

Education

High school diploma or GED

Tools

POS Systems

Job description

Aspen Healthcare is seeking a customer-focused and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for customers, providing exceptional service, building relationships, and ensuring a positive shopping experience. This role requires strong communication skills, a professional attitude, and a willingness to learn about our products to assist customers effectively.

Key Responsibilities

• Provide exceptional customer service , assisting customers with product selection and addressing inquiries in a friendly, professional manner
• Ensure customer satisfaction by providing top-notch support and assistance
• Handle customer inquiries and resolve issues efficiently to maintain a positive shopping experience
• Gain in-depth knowledge of our products to confidently answer customer questions
• Create orders and invoices using our POS system accurately and efficiently
• Retrieve products for customers from the store or inventory, ensuring timely service
• Stay open to learning new skills , including custom fitting for various products
• Process returns and exchanges according to company policies
• Collaborate and coordinate with team members to ensure smooth operations
• Maintain a clean and organized store environment to ensure a pleasant shopping experience
• Assist with product displays and store merchandising to enhance product visibility
• Manage and organize inventory to maintain optimal stock levels
• Track inventory levels and assist in restocking products as needed
• Provide feedback to management on customer preferences and product trends to improve sales strategies

Qualifications

• High school diploma, GED, or equivalent
• Basic computer skills and familiarity with POS systems
• Strong ability to stay calm and composed when assisting stressed or upset customers
• Previous customer service experience , with a focus on delivering excellent support
• Ability to lift up to 50 lbs and assist with product handling or restocking
• Strong communication and interpersonal skills
• Ability to work well in a team-oriented environment
• Attention to detail and ability to manage multiple tasks efficiently
• Willingness to learn and adapt to store procedures

Hours of Work

Monday – Friday : 8 : 30 a.m. – 5 : 00 p.m. / 9 : 00 a.m. – 5 : 30 p.m.

• Shift times may vary based on scheduling needs. Occasional Saturday shifts required

Compensation

This is an hourly paid position , with a competitive wage based on experience . Negotiable upon hiring.

Why Join Aspen Healthcare?

• Unlock your potential with comprehensive training that sets you up for success in product knowledge and customer service skills
• Thrive in a dynamic, team-oriented work environment where your contributions are valued and recognized
• Endless growth opportunities – we believe in promoting from within and providing our employees with a clear path for career advancement
• Work with cutting-edge products that make a real difference in people’s lives, helping customers with their health and wellness needs
• Be part of a company that prioritizes employee well-being , with a supportive team and flexible work environment
• Enjoy competitive pay and benefits designed to reward your hard work

At Aspen Healthcare, we’re not just about selling products – we’re about making a positive impact on the lives of our customers while growing together as a team. Ready to make a difference? Apply today!

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