Sales Associate

Hot Topic; Southwestern Ontario; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player in the retail space is seeking enthusiastic music and pop culture fanatics to join their team as Sales Associates. This role is all about creating exceptional shopping experiences for customers, leveraging your passion for pop culture to enhance their visit. You'll engage with fellow fans, manage sales transactions, and maintain the store's visual appeal. If you thrive in a collaborative environment and love sharing your fandom knowledge, this opportunity is perfect for you. Join a vibrant team and help make every customer's visit memorable!

Qualifications

• Previous experience in retail is preferred.
• Strong communication and collaboration skills are essential.

Responsibilities

• Provide an amazing shopping experience for customers.
• Operate the register and process sales transactions.
• Maintain store visual standards and assist with merchandising.

Skills

Customer service skills

Sales skills

Collaboration skills

Communication skills

Product knowledge

Education

High school diploma or equivalent

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. You'll impress them with your product knowledge, customer experience skills, and enthusiasm for pop culture.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Operate the register, process sales transactions, and drive add-on sales using available options like BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion & music trend information to management and HQ partners.
• Work with Store Management to prevent theft and misuse of spells and wizardry.
• Support the maintenance of the stock room and keep the store tidy.
• Collaborate effectively with team members to achieve store goals.
• Perform any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you'll fit right in!
• Excellent customer service and sales skills.
• You must be at least 16 years old to join the team.
• Strong collaboration and communication skills, like an Avenger.
• Ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.