Sales Associate

Brobston Group LLC; Richmond; On-site; CAD 42,000 - 54,000; Full time

Job summary

Brobston Group LLC in Richmond is seeking a Sales Associate to deliver an elevated customer experience, build lasting client relationships, and support sales goals in-store and after-sales. The role requires strong product knowledge, attention to visual standards, and the ability to multitask while opening and closing the store.

You will act as a brand ambassador, cultivate community relationships, and maintain cash handling as a key-holder.

Qualifications

• 2+ years of luxury retail experience with established clientele.
• Self-starter with the ability to drive results.
• Curious, motivated sales professional with strong engagement skills.
• Customer service focused with a passion for client and community engagement.
• Technologically savvy with an entrepreneurial spirit.

Responsibilities

• Deliver an elevated customer experience and provide after-sale service
• Cultivate and maintain excellent clientele relationships
• Partner with management to strategically achieve sales targets
• Maintain high level of product knowledge and brand terminology
• Act as a brand ambassador and proactively foster community customer relationships
• Ensure visual standards are maintained and fulfill key-holder duties including cash handling

Skills

Luxury retail

Client relationships

Self-starter

Customer service

Tech-savvy

Job description

Summary

The Sales Associate delivers an elevated customer experience and builds lasting client relationships through both in-store and after-sale service. This retail role requires strong product knowledge, attention to visual standards, and the ability to multitask while supporting sales goals. The position includes key-holder responsibilities such as store opening and closing and cash handling.

Responsibilities

• Deliver an elevated customer experience and provide after-sale service
• Cultivate and maintain excellent clientele relationships
• Partner with management to strategically achieve sales targets
• Maintain high level of product knowledge and brand terminology
• Act as a brand ambassador and proactively foster community customer relationships
• Ensure visual standards are maintained and fulfill key-holder duties including cash handling

Requirements

• 2+ years of luxury retail experience with established clientele
• Self-starter with the ability to drive results
• Curious, motivated sales professional with strong engagement skills
• Customer service focused with a passion for client and community engagement
• Technologically savvy with an entrepreneurial spirit