Sales Associate

FIELDS; Port Hardy; On-site; CAD 21,000 - 30,000; Full time

Job summary

FIELDS seeks a Sales Associate to join our team in British Columbia. The role emphasizes delivering exceptional customer service, driving sales, and maintaining a clean, organized store environment.

You will collaborate with store leadership to promote promotional activities and ensure a positive shopping experience for our community. The ideal candidate is a strong communicator, highly organized, and motivated to contribute to a welcoming store culture.

Qualifications

• Experience in retail or commercial settings is preferred.
• Strong customer service skills and a positive attitude.
• Ability to communicate professionally with customers and colleagues.
• Highly organized with the ability to multitask and adapt to changing priorities.
• Self-motivated, proactive and able to work with minimal supervision.

Responsibilities

• Drive sales by stocking, organizing shelves and maintaining display zones.
• Deliver quality customer service and create a friendly, professional store atmosphere.
• Support store operations including opening/closing procedures, health & safety, loss prevention, and POS handling.

Skills

Customer service

Communication

Organization

Initiative

Attention to detail

Job description

FIELDS opened its first store in 1950 and has been owned and operated by FHC Enterprises Ltd. since 2012. We’re a Canadian owned, community oriented company looking for amazing people to join our team. With 68 stores across western Canada, our mission is to help small town Canadians live better lives by delivering goods and services for less. We take pride in partnering with local charities and strive to make a positive impact in each and every community we serve. FIELDS is a proud recipient of the Rotary “Inclusive Employer” award for exemplifying diversity in the workplace and is ranked amongst the top 100 privately owned companies in BC by Business in Vancouver.

We are currently looking for a Sales Associate to join our dynamic team.

The ideal candidate will embody our values with PRIDE (Passion to serve, Respect, Impact, Doing the right thing, Enterprising) while supporting store operations by delivering quality customer service. Efforts of continuous improvement will be rewarded through our generous bonus programs, commitment to internal recruitment and passion for supporting the growth of our team members. To be successful, this dynamic team player must be a strong communicator with a passion for delivering helpful, positive service not only to our customers but to the communities we serve.

As aSales Associate, you will:

Drive sales through:

• Stocking shelves and proper rotation of dated products
• Setting up and maintaining zone-a-grams
• Communicating with the Assistant Store Manager or Store Manager about out of stock positions

Deliver quality customer service by:

• Greeting and assisting customers in all aspects of customer service
• Carrying out duties in a positive cheerful manner, and ensure a friendly professional atmosphere within the store
• Knowing about all promotional activities

Support store operations by:

• Demonstrating a commitment to our Health & Safety policies and guidelines
• Maintaining a clean, easy to shop, customer friendly stores
• Assisting with the opening and closing procedure of the store
• Assisting with loss prevention
• Ensuring store signage standards are maintained
• Following POS procedures
• Maintaining control over all money and media during each shift

You will accomplish this by:

• Conducting yourself in a mature, professional, friendly manner at all times
• Emphasizing open, honest and positive communication
• Planning, organizing and multi-tasking at a quick pace while ensuring accuracy
• Communicating with Assistant Store Manager and Store Manager on an ongoing basis
• Protecting company assets, monies and confidential documentation
• Familiarizing yourself and your team with local competition, community events, customer’s income sources, new and growing needs for your business and your customer

Who You Are:

• You have exposure to commercial or retail industry
• You possess strong customer service skills
• You have ability to communicate professionally
• You are h ighly organized, including the ability to re-prioritize workload and adapt to changing circumstances
• You are self-motivated, show initiative, proactive and can work with minimal supervision
• You are detail oriented and possess strong follow through skill

FIELDS provides equal employment opportunities (EEO) to all its team members and applicants for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.