Sales Associate

QE Home; Nanaimo; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Extended health and dental benefits (≥

Employee discount program

EFAP (Employee & Family Assistance)

Online training program

Referral bonus program (up to $300)

Job summary

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. Our Sales Associate role puts you on the friendly front line, welcoming guests and guiding them through our collections to help them find pieces that make their home feel complete.

You’ll maintain merchandising standards, stay informed on product features and promotions, and collaborate with the team to hit sales goals.

Qualifications

• 1+ year of retail guest service experience.
• Friendly, approachable and guest-focused.
• Strong communication and interpersonal skills.
• Collaborative spirit and willingness to pitch in where needed.
• Detail-oriented and dependable.

Responsibilities

• Provide exceptional, personalized service to every guest.
• Guide guests through our collections with thoughtful product recommendations.
• Maintain merchandising and visual standards to keep a clean, welcoming store.
• Assist with opening/closing, restocking, and processing transactions.
• Stay up to date on product features, benefits and promotions.
• Collaborate with team to meet sales goals and foster a supportive environment.
• Contribute to a safe and inclusive shopping environment.

Skills

Retail guest service

Friendly demeanor

Communication

Teamwork

Positive attitude

Job description

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Sales Associate,you’llbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion forguestservice and home décor will help create memorable shopping experiences every day.

WhatYou’llBe Working On

• Providingexceptional, personalized service to everyguestwho walks through the door.

• Buildingmeaningful connections by listening, asking questions, and offering thoughtful product recommendations.

• Maintainingmerchandising and visual standards to ensure a clean, welcoming environment.

• Assistingwith daily store operations, includingopeningand closing, restocking, and processing transactions.

• Stayingup to date on product features, benefits, and promotions.

• Collaboratingwith team members to meet sales goals and create a supportive team atmosphere.

• Contributingto a safe and inclusive shopping environment.

The Physical Side of the Role

• Ability to stand for up to 8 hours.

• Ability to lift or carry up to 50 lbs.

• Ability to shift, push, reach, stretch, twist, bend,pullor maneuverweightover 50 lbs. to fold, stock and build or display merchandise. In addition, you maybe requiredto change beds including moving a mattress to put on a bed skirt.

• Comfortable climbingladders formerch merchandising and stock.

What Will Set You Up for Success

• 1+yearof retail orguestserviceexperience.

• A genuine passion for people, home décor, and helping others find what they love.

• Take personal responsibility for staying current on QE Home’s extensive range of products, ensuring you can confidently shareaccurateinformation and recommendations with everyguest.

• Aclean, professional, andfashion forwardappearance that reflects the brand and adheres to the store’s dress code standards.

• Strong communicationand interpersonal skills.

• A positive attitude and eagerness to learn.

• Ability to multitask in a dynamic retail environment.

What You’ll Need to Thrive Here

• Friendly, approachable, andguest-focused.

• A collaborative spirit and willingness topitch inwhere needed.

• Enthusiasm for creating comfortable, stylish living spaces.

• Detail-oriented and dependable.

• Motivated by personal and team success.

• Open availability including days, evenings,weekends,and holidays.

How We Invest in You

• Competitive hourly wage– the final salary may vary based on job-related knowledge,skillsand experience.

• Extended health and dental benefitsfor those working 28+ hours.

• Employee discount program.

• Employee & Family Assistance Program (EFAP).

• Online training program.

• Receive a free set of sheets upon completing our QE Home University training program.

• Referral bonus program (up to $300).

Let’sGrow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

If you're excited about this opportunity, even if you don’t meet every single requirement, we encourage you to apply. We’re committed to creating a fair and supportive hiring process and are happy to provide reasonable accommodations throughout recruitment. If needed, please email [e-mail] with your accommodation requests.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence, we’re passionate about helping our guests and our team feel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.