Sales Associate

QE Home; St. Catharines; On-site; CAD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Employee discount

EFAP

Online training

Free bedding sheets program

Referral bonus

Job summary

QE Home is seeking a Sales Associate to welcome guests, guide them through beautiful collections, and help them find pieces to make their home feel complete. You’ll deliver personalized service, stay current on products, and contribute to a welcoming store environment.

The role includes merchandising, restocking, and processing transactions, with a focus on teamwork and guest satisfaction. Ideal candidates have 1+ year of retail experience, a passion for home décor, and great communication

Qualifications

• 1+ year of retail guest service experience.
• Passion for people, home décor, and helping others find what they love.
• Willingness to stay current on QE Home products and share accurate information.

Responsibilities

• Provide exceptional, personalized service to every guest.
• Guide guests through collections and help them find pieces to complete their home.
• Maintain merchandising and visual standards for a welcoming environment.
• Assist with daily store operations, including opening/closing, restocking, and transactions.
• Stay updated on product features, benefits, and promotions.
• Collaborate with teammates to meet sales goals and foster a supportive atmosphere.
• Contribute to a safe and inclusive shopping environment.

Skills

Retail guest service

Product recommendations

Merchandising

Team collaboration

Guest-focused

Job description

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Sales Associate, you'll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion for guest service and home décor will help create memorable shopping experiences every day.

What You'll Be Working On

• Providing exceptional, personalized service to every guest who walks through the door.
• Building meaningful connections by listening, asking questions, and offering thoughtful product recommendations.
• Maintaining merchandising and visual standards to ensure a clean, welcoming environment.
• Assisting with daily store operations, including opening and closing, restocking, and processing transactions.
• Staying up to date on product features, benefits, and promotions.
• Collaborating with team members to meet sales goals and create a supportive team atmosphere.
• Contributing to a safe and inclusive shopping environment.

The Physical Side of the Role

• Ability to stand for up to 8 hours.
• Ability to lift or carry up to 50 lbs.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

• 1+ year of retail guest service experience.
• A genuine passion for people, home décor, and helping others find what they love.
• Take personal responsibility for staying current on QE Homes extensive range of products, ensuring you can confidently share accurate information and recommendations with every guest.
• A clean, professional, and fashion forward appearance that reflects the brand and adheres to the store's dress code standards.
• Strong communication and interpersonal skills.
• A positive attitude and eagerness to learn.
• Ability to multitask in a dynamic retail environment.

What You’ll Need to Thrive Here

• Friendly, approachable, and guest-focused.
• A collaborative spirit and willingness to pitch in where needed.
• Enthusiasm for creating comfortable, stylish living spaces.
• Detail-oriented and dependable.
• Motivated by personal and team success.
• Open availability including days, evenings, weekends, and holidays.

How We Invest in You

• Competitive hourly wage- the final salary may vary based on job-related knowledge, skills and experience.
• Extended health and dental benefits for those working 28+ hours.
• Employee discount program.
• Employee & Family Assistance Program (EFAP).
• Online training program.
• Receive a free set of sheets upon completing our QE Home University training program.
• Referral bonus program (up to $300).

Let's Grow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

If you're excited about this opportunity, even if you don’t meet every single requirement, we encourage you to apply. We're committed to creating a fair and supportive hiring process and are happy to provide reasonable accommodations throughout recruitment. If needed, please email [e-mail] with your accommodation requests.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence, we're passionate about helping our guests and our team feel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.

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