Sales Associate

Roots Corp.; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Sales Associate to join their team. In this role, you'll be at the forefront of customer service, ensuring every interaction leaves a lasting impression. Your ability to foster relationships will be key in building customer loyalty, while your retail expertise will help maintain store standards and visual appeal. This dynamic environment encourages growth and offers opportunities to contribute to a culture that values sustainability and community. If you are upbeat, optimistic, and ready to make a difference in retail, this is the perfect opportunity for you!

Qualifications

• Experience in retail, especially in apparel, is essential.
• Strong ability to build customer relationships and understand their needs.

Responsibilities

• Provide exceptional customer service and maintain store standards.
• Perform POS transactions and merchandising tasks effectively.

Skills

Retail experience

Customer relationship development

Understanding retail operations

Self-starter

Presentation skills

Optimism and friendliness

Customer needs understanding

Ability to build buy-in

Job description

Square One - Store 170, 100 City Centre Drive, Unit 2- 902, Mississauga, Ontario, Canada Req #141

Tuesday, March 11, 2025

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Displaying a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at the store level in a timely and positive manner.
• Being a team player and contributing to the store’s success.
• Performing POS (point of sale) transactions and merchandising tasks, such as receiving shipments, replenishment, price markdowns, and fitting room upkeep.
• Keeping current on our product and service updates.
• Ensuring the store is visually appealing by contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhering to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.