Sales Associate

Mountain Warehouse; Kingston; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Assistant who thrives in a collaborative retail environment. In this role, you will ensure the store operates efficiently while delivering exceptional customer service. Your responsibilities will include maintaining high presentation standards, assisting in daily operations, and engaging with customers to create a welcoming atmosphere. With a commitment to teamwork and community, this position offers a chance to be part of a supportive environment where your contributions truly matter. Join us and help shape an unforgettable shopping experience!

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Length of service awards

Qualifications

• Passionate about retail and committed to outstanding customer service.
• Excellent communicator with a friendly and approachable demeanour.

Responsibilities

• Assist in daily store operations and maintain high presentation standards.
• Build strong connections with customers and address inquiries promptly.

Skills

Customer Service

Team Collaboration

Communication

Sales Techniques

Job description

Application Deadline:

16 May 2025

Department:

Canada Retail

Location:

Kings Crossing Kingston (KCK)

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
• Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Support and train both new and existing team members by sharing knowledge and skills.

Operational Excellence:

• Assist in daily store operations, ensuring compliance with company policies and procedures.
• Process transactions accurately, handling various payment methods efficiently.
• Maintain the sales floor's cleanliness, organisation, and visual appeal, ensuring products are attractively displayed and stocked.
• Stay informed about products, promotions, and pricing to provide accurate advice to customers.
• Help set up and execute in-store promotions and displays to drive sales and improve the shopping experience.

Customer Engagement:

• Build strong connections with customers, understanding their needs and offering tailored solutions.
• Address inquiries and concerns promptly and professionally to ensure positive experiences.
• Represent Mountain Warehouse with enthusiasm and professionalism, creating a welcoming atmosphere.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a motivated workplace.
• Assist management in identifying growth opportunities and helping the team reach its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicator with a friendly and approachable demeanour.
• Energetic, driven, and effective in completing tasks.
• Reliable team player who is trustworthy.

What's in it for you?

• Monthly Bonus Scheme: Performance-driven bonuses with achievable targets and additional rewards.
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
• One weekend off per month, 28 days of annual leave including Bank Holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• A stable, successful, and supportive environment.
• Length of service awards.

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!