Sales Associate

QE Home; Hamilton; On-site; CAD 30,000 - 40,000; Full time

Job summary

QE Home, Canada's largest B-Corp Certified bedding retailer, seeks a passionate Sales Associate for its Hamilton location. The role involves driving sales and delivering exceptional customer service while supporting sustainable practices. Ideal candidates will have retail experience, excellent communication skills, and a dedication to customer satisfaction.

Benefits

Competitive wage

Flexible scheduling

Comprehensive benefits package for those working 28+ hours

On-line training program

Staff Discount Program

Qualifications

• 1 year of sales and retail experience preferred.
• Dedication towards providing exceptional customer service.
• Demonstrated success in driving sales and building customer loyalty.

Responsibilities

• Driving sales and providing exemplary customer service.
• Processing sales, restocking shelves, and retail housekeeping duties.

Skills

Customer Service

Communication

Problem-Solving

Sales

Job description

Sales Associate

QE Home | Quilts Etc. is Canada’s largest and only B-Corp Certified bedding retailer with 70+ stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful,accessibly priced, and sustainable bedding solutions crafted by our in-house design team. Our Sleep Stylists offer exceptional and knowledgeable service to ensure that each customer's unique sleeping and aesthetic needs are completely fulfilled.

We at QE Home are committed to socially responsible business practices. By prioritizing sustainable practices, exercising social responsibility, and ensuring ethical conduct, we’re creating products that aren’t
just better for people – they’re better for the planet, too.
We expect all employees to support and aid QE Home in continuing our transition towards environmental and social responsibility in every area of the business. Focusing on minimizing waste and participating in environmental initiatives aimed at achieving our sustainability goals will aid QE Home in being the best corporate citizen it can be.

At our Mall Name
location, we want to provide our customers with a seamless shopping experience. Whether they’re looking for stylish designer linens and accessories, blissfully soft luxury sheet sets, or a temperature-regulating mulberry silk duvet, we’re happy to assist our guests in-store, over the phone, or online.

Are you passionate about fashion/home décor? Do you possess a successful sales background, value great customer service, and would love to combine your skills for your career? If that sounds like you, we’d love to meet!

Overview

The primary responsibilities of a sales associate are driving sales and providing exemplary customer service. Other responsibilities include processing sales, restocking shelves and other retail housekeeping duties.

Requirements & Responsibilities

• Deliver friendly, supportive, energetic, and enthusiastic customer service.

• Inform and educate customers using detailed product knowledge.

• Help troubleshoot any customer concerns clearly and effectively.

• Be ambitious and motivated to sell new and designer products.

• Thrive in a team-based environment to achieve store goals.

• Share your flare and passion for fashion and home decor.

• Ability to stand for up to 8 hours.

• Ability to lift or carry a box up to 50 lbs. in weight.

• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds, including moving a mattress to put on a bed skirt.

• Ability to climb ladders, lift stock up to 20 lbs. at/over shoulder height, and change light bulbs.

Skills & Qualifications

• 1 year of sales and retail experience preferred.

• Dedication towards providing exceptional customer service and in-store experiences.

• Demonstrated success in driving sales and building customer loyalty.

• Excellent communication and problem-solving skills.

• Previous experience in home styling or fashion retail an asset.

• Open availability – days, evenings, weekends.

What We Offer

• Competitive wage

• Flexible scheduling

• Comprehensive benefits package for those working 28+ hours

• On-line training program

• Staff Discount Program

Key Relationships

Reporting to the Store Manager and coordinating with other Sales Associates.

At QE Home we know that great talent comes in many forms, and we want to meet people at their best. Upon request, we will provide reasonable accommodations to applicants at any time throughout the recruitment and selection process.

QE Home is committed to providing its employees with a work environment free of discrimination, and will at all times, act in accordance with applicable Human Rights legislation and principles.