Sales Associate

JD Sports; Calgary; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their growing team at a new location. This role offers a unique opportunity to enhance your customer service skills while gaining valuable experience in the fashion retail sector. As a Sales Associate, you will play a crucial role in delivering exceptional service and ensuring customer satisfaction. You'll engage with customers, manage transactions, and contribute to a vibrant store atmosphere. Join a company that values diversity and inclusivity, and be part of a team that sets the standard for retail excellence. If you are passionate about fashion and customer service, this is the perfect opportunity for you.

Qualifications

• Experience in the fashion industry is essential for this role.
• Strong problem-solving skills and ability to work under pressure.

Responsibilities

• Deliver outstanding guest experience in retail stores.
• Perform POS transactions and maintain store organization.
• Build lasting relationships with customers through effective communication.

Skills

Customer Service

Problem Solving

Organizational Skills

Multi-tasking

Knowledge of Fashion Industry

Job description

Saturday, April 12, 2025

Workplace Type: On-site

Job Type: Full-Time / Part-Time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for a Sales Associate to join our new Cross Iron Mills location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role in ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Keep current on our product and service updates.
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture.
• Process and assemble orders for our online store.

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry.
• Able to problem-solve quickly and in a polite manner.
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team.
• Able to multi-task and learn new programs quickly.
• Must possess integrity and follow through on customer commitments.