Sales Associate

JD Sports; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in sports fashion is seeking enthusiastic Sales Associates for their Calgary location. This role offers a unique opportunity to enhance your customer service skills while immersing yourself in the vibrant world of fashion and sports. As a Sales Associate, you will be at the forefront of delivering exceptional guest experiences, ensuring that every customer leaves satisfied. Join a dynamic team that values diversity and inclusion, and play a crucial part in maintaining the high standards of service that the company is known for. If you are passionate about fashion and enjoy working in a fast-paced environment, this could be the perfect role for you.

Qualifications

• Experience in the fashion industry is preferred.
• Strong problem-solving skills and ability to work under pressure.

Responsibilities

• Perform POS transactions and merchandising tasks.
• Build lasting relationships with customers through excellent service.
• Resolve customer issues effectively and in a timely manner.

Skills

Customer Service

Problem Solving

Organizational Skills

Fashion Industry Knowledge

Multitasking

Job description

Friday, April 18, 2025

Workplace Type:On-site

Job Type:Full-time / Part-time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail Team is looking for Sales Associates at our South Centre Mall location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multi task and learn new programs quickly
• Must possess integrity and follow through on customer commitments