Sales Associate

Footlocker; Burnaby; On-site; CAD 20,173 - 28,731; Full time

Job summary

A leading company in the athletic retail sector is looking for passionate individuals to join their team as retail staff. You will engage with customers, share your knowledge of athletic products, and contribute to a positive shopping experience. Responsibilities include achieving sales goals, maintaining product knowledge, and working collaboratively with co-workers to provide exceptional service. Flexibility in availability is key, as your success will be measured through customer satisfaction and sales performance.

Qualifications

• 0-3 years of retail experience.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Ensure high levels of customer satisfaction through product knowledge and teamwork.
• Deliver outstanding sales and customer experiences.
• Meet personal and productivity goals.

Skills

Customer Engagement

Teamwork

Sales

Flexibility

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $17.75 / hour